Pool Runnings
Tim teaches pool maintenance to new owners while Jack provides honest recommendations against unnecessary work.
From 45 Google reviewsJack and Tim consistently accommodate complex scheduling needs, particularly for rental properties and Airbnb hosts, with several customers noting their flexibility across multiple properties. The honest approach stands out most - customers repeatedly mention the team providing money-saving tips and advising against unnecessary work, which is relatively rare in pool maintenance reviews.
Their work
What it's like working with them
Based on a sample of recent customer reviews (45 total)
“made the entire process easy”
“had a new one installed and running that week”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Pool Runnings
Jack leads Pool Runnings with Tim as the primary service technician, handling everything from weekly maintenance to equipment repairs and emergency fixes. Tim stands out for explaining pool systems to first-time owners and providing maintenance education, while Jack manages customer relations and scheduling with notable flexibility during peak seasons. The team specializes in both standard chlorine pools and freshwater systems, with multiple customers praising their ability to work around rental property schedules and Airbnb turnovers. Their approach emphasizes honest recommendations over upselling, with several reviews noting they advised against unnecessary work or provided money-saving maintenance tips. Pool Runnings serves residential properties across Sydney's eastern suburbs, handling everything from routine chemical balancing to pump replacements and filter installations.
Best for first-time pool owners needing education, rental property and Airbnb pool maintenance, emergency equipment repairs, and honest service without unnecessary upselling.
Location
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Claim This Profile — Free →Common questions about Pool Runnings
What areas does Pool Runnings service?+
Based on their location and customer reviews, Pool Runnings services Sydney's eastern suburbs, with Bellevue Hill as their base. Multiple customers mention they handle service across different properties in the area, including rental properties and Airbnb locations. Reviews indicate they're willing to travel to multiple properties for the same customer, suggesting reasonable coverage across the eastern suburbs region.
Do Jack and Tim provide pool education for new owners?+
Yes, this is actually one of their standout services according to customer reviews. Tim is specifically praised for explaining pool systems to first-time owners, showing them how equipment works, and providing ongoing maintenance education. One customer mentioned Tim spent time explaining all the equipment and proper cleaning techniques free of charge when they first moved in. This educational approach helps customers understand their pools rather than creating dependency.
How does Pool Runnings handle emergency pool repairs?+
Reviews show they're responsive to urgent issues, with one customer getting a new filter installed within a week when theirs stopped working during hot weather. Another review mentions they went above and beyond to fix a pool before a long weekend. While they clearly handle emergency repairs, the reviews don't specify exact response times, so it's worth confirming their emergency availability directly when you contact them.
What do customers say about Pool Runnings' pricing approach?+
Multiple reviews specifically praise their honest pricing approach, with customers noting they don't upsell unnecessary services and actually provide money-saving maintenance tips. Several reviews describe their pricing as 'reasonable,' 'fair,' and 'cost effective.' The pattern suggests they prioritize doing what's actually needed rather than maximizing service calls, which customers clearly appreciate and mention as refreshingly honest in the pool service industry.
Can Pool Runnings handle rental properties and Airbnb pools?+
Yes, they have specific experience with rental properties and Airbnb pools according to customer reviews. Multiple customers mention Pool Runnings servicing their rental properties, with one customer specifically noting they handle two properties including an Airbnb. Reviews praise their flexibility in working around busy rental schedules and their ability to coordinate with property managers and tenants, giving owners peace of mind when traveling.