High Elec
Twin brothers known for recommending less expensive equipment when premium models aren't actually needed.
From 261 Google reviewsMultiple customers mention the brothers going out of their way to source specific camera models and taking extra time to research options when requested. The standout pattern is their thorough handover process, with customers frequently noting how they explain every system feature in detail and remain available for follow-up questions.
Their work
What it's like working with them
Based on a sample of recent customer reviews (261 total)
“conduits were cleverly hidden away”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About High Elec
Run by twin brothers Hamed and Mahdi (often called just 'the brothers' in reviews), High Elec specializes in comprehensive home security installations including CCTV cameras, alarm systems, and intercoms. What sets them apart is their consultative approach—multiple customers mention them recommending less expensive equipment when higher-spec models weren't needed, rather than pushing premium products. They handle both residential homes (including double-storey properties and townhouse complexes) and commercial warehouses, with customers frequently noting their ability to work around obstacles and hide conduits cleverly. The brothers are praised for taking time to explain system features in detail during handover, and several reviews mention their excellent after-sales support for ongoing questions.
Best for: comprehensive home security installations with detailed system training, customers wanting honest equipment recommendations over sales pressure, and properties requiring neat installations with hidden conduits.
Location
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Claim This Profile — Free →Common questions about High Elec
What areas does High Elec service from their Chatswood base?+
Reviews mention installations across Sydney including residential homes, townhouse complexes, warehouses and commercial properties. Multiple customers reference them serving various Sydney locations, though specific coverage areas aren't detailed in reviews. Best to contact them directly to confirm service to your specific suburb.
Do Hamed and Mahdi work together on installations?+
Yes, customers consistently refer to 'the brothers' or 'twin brothers' working as a team on installations. Reviews show both Hamed and Mahdi are actively involved in jobs, from initial consultation through to installation and system handover. This team approach appears to be their standard operating method rather than sending individual technicians.
What do customers say about High Elec's pricing approach?+
Multiple reviews praise them for recommending cost-effective solutions rather than overselling expensive equipment. One customer specifically mentioned they advised against the most expensive model when it wasn't needed. Reviews consistently describe their pricing as 'reasonable,' 'fair,' and 'very well priced,' suggesting they compete well on value rather than being the cheapest or most expensive option.
How thorough is their system training and after-sales support?+
Customers frequently mention detailed system explanations during handover, with the brothers taking time to ensure homeowners understand all features. Several reviews specifically praise their after-sales support and availability for follow-up questions. One customer mentioned 'fantastic after-care service' and ongoing availability for ad-hoc questions, suggesting they maintain relationships beyond just the installation.