Downs Electrical Services Pty Ltd
Mark told one customer their setup was fine — and earned a full renovation client in return.
That said, both reviews point to the same thing: Mark Faulkner is someone clients feel they can trust to tell them the truth, including when honesty means turning down revenue. One customer specifically flagged that he directed them to the right product without any financial incentive to do so, and is now planning to bring him back for a full home renovation — which says something real about the confidence he inspires. If you're considering him for a larger project, ask him directly about his experience with renovation-scale electrical work; the reviews suggest that's exactly the kind of job he's positioning for.
What it's like working with them
Based on a sample of Google reviews (4 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 19 electricians in Toowoomba
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Downs Electrical Services Pty Ltd
Mark Faulkner is the face of this operation, and what stands out immediately is his willingness to give honest advice even when it costs him work — one customer recounts him steering them toward the right surge protection solution for new appliances and a television, openly acknowledging it wouldn't bring him any business. That kind of candour is rare in trade services and suggests he's working toward longer-term client relationships rather than one-off jobs. Reviewers describe him as reliable, technically skilled, and warm in person — someone who makes the process feel easy rather than transactional. As a GST-registered company, Downs Electrical Services is set up to handle projects that go beyond small domestic repairs, and the review mentioning a forthcoming kitchen renovation, whole-house renovation, and extension points to the scale of work Mark is being trusted with. His base in Rangeville puts him well-placed for residential work across the Toowoomba region. If you're planning a substantial home project and want an electrician you can brief early and trust to give you straight answers, he appears to be that kind of operator.
Best for: homeowners planning kitchen or whole-house renovations who want an electrician they can brief early, clients wanting honest advice on surge protection and appliance safety, and residential projects in the Toowoomba region requiring a reliable single point of contact.
Location
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Claim This Profile — Free →Common questions about Downs Electrical Services Pty Ltd
What kind of projects does Downs Electrical Services typically handle?+
Based on the available reviews, Mark Faulkner is being trusted with substantial residential work — one customer mentioned upcoming kitchen renovations, whole-house renovations, and a home extension. He also advised on surge protection for white goods and televisions, so he covers both smaller advisory work and larger project scopes. Reviews don't detail commercial work, so if you have a commercial job, confirm directly whether that falls within his usual scope.
What do customers say about Mark Faulkner's communication style?+
The two reviews we analysed both touch on how Mark deals with clients. One specifically noted he gave genuinely useful advice about surge protection even though it didn't result in work for him — a detail the customer found notable enough to mention by name. The other describes him as easy to deal with, reliable, and warm. If clear, honest communication matters to you, that appears to be a consistent trait based on what customers have shared.
Does Downs Electrical Services cover surge protection for home appliances?+
Yes — one customer review specifically mentions Mark providing advice on surge protection for new white goods and a television. He helped them understand what they needed without pushing unnecessary products or services. This suggests he's comfortable discussing and installing surge protection as part of a broader residential electrical setup.
How much review history is available for Downs Electrical Services?+
There are currently 4 reviews on Google, all rating the business 5 stars. That's a limited dataset, so while the feedback is uniformly positive, it doesn't give you the volume of data you might want for a high-stakes project. It's worth asking Mark for references from past renovation or larger residential projects if you're planning significant work.
Is Downs Electrical Services set up to invoice for larger renovation jobs?+
Yes — the business is GST registered and structured as a company, which means it's equipped to handle more substantial projects with proper invoicing and compliance documentation. That setup is relevant if you're coordinating with a builder or need electrical sign-off as part of a broader renovation. Reviews don't mention specific pricing, so request a quote directly for your project scope.