Payton Kitchens
Brett personally handles design and install — with plumbing and gas wrapped into the same visit.
The most decision-relevant detail for any homeowner is scheduling: confirm in writing when materials are being ordered and when each trade is booked, so there's a shared record of commitments before work begins. With such a small review base, a single experience in either direction carries outsized weight — if you can, ask Brett or Shane directly for references from recently completed jobs similar to yours.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“plumbing and gas sorted out as well”
What they help with
Based on what their customers hired them for
How they stack up
Context from 259 kitchen renovations in Toowoomba
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Payton Kitchens
Brett Payton leads this Wilsonton-based kitchen renovation partnership, and across multiple reviews he's consistently praised for being hands-on at the design stage — sketching ideas, suggesting practical layouts, and then following through personally on the install. The team handles a broad scope under one visit: cabinetry, benchtops, plumbing, and gas connections, with one customer noting their old and new kitchen was fully turned over in a single day including all trade connections. Shane is the other name that appears in reviews, handling coordination and project scheduling. The business has worked on everything from standard residential kitchen refreshes and resurfacing jobs through to outdoor kitchen and BBQ setups, and at least one repeat customer has engaged them across three separate new-build projects covering kitchens, laundries, and bathrooms. They appear well-suited to homeowners who want a single point of contact across cabinetry and associated trades, rather than managing separate contractors — though given the small review pool, it's worth discussing timelines and ordering schedules in writing before work begins.
Best for: homeowners wanting a single team to cover cabinetry, plumbing, and gas in one visit, new builds needing kitchen and laundry fit-outs, and renovation projects where hands-on design input from the owner is valued.
Location
Often needed together
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Claim This Profile — Free →Common questions about Payton Kitchens
What areas does Payton Kitchens service?+
The business is based in Wilsonton, QLD, and reviews mention completed jobs in both the Toowoomba area and as far out as Helidon, suggesting they're willing to travel within the broader Toowoomba region. If you're outside that general area, it's worth calling to confirm before getting a quote. Reviews don't specify a defined service radius, so check directly with Brett or Shane.
Does Payton Kitchens handle plumbing and gas, or do I need to organise my own trades?+
Based on the reviews, yes — at least some jobs include plumbing and gas as part of the one installation visit. One customer specifically noted their new kitchen, including plumbing and gas, was completed in a single day. However, it's worth confirming whether this is standard for your job type or whether it depends on scope, since not every review mentions it explicitly.
What do customers say about Payton Kitchens' pricing?+
One reviewer specifically called out the pricing as 'really good,' and the business is generally described positively in terms of value. There's no detailed pricing information in the reviews, so you'll need to get a direct quote — but the feedback doesn't suggest they sit at a premium price point.
Can Payton Kitchens help with kitchen design, or do I need to come in with a plan?+
Brett appears to take an active role in the design process rather than just executing what you bring in. Multiple customers mention him suggesting layout ideas or design combinations they hadn't considered, and at least one customer said they handed the full design over to Brett and were happy with the result. It's worth having a conversation upfront about what you're hoping for, even if you don't have a finished brief.
Do they only do kitchens, or can they work on other rooms?+
While kitchen renovation is the core service, reviews mention completed laundry and bathroom fit-outs as well — particularly from customers who have engaged Payton Kitchens across multiple new-build projects. One customer noted three separate homes with kitchens, laundries, and bathrooms all done by the same team. If you need cabinetry work beyond the kitchen, it's worth asking Brett directly what they can cover.