Creepy Crawly Pest Control
Long-term customers name individual technicians across a decade-plus of annual visits — rare loyalty for a pest control business.
From those 50 reviews, specific technicians appear by name often enough to form a reliable picture: Luke handles annual residential circuits, Ben and Will cover routine spray treatments, and Jay takes pride in leaving properties neat. The team consistently briefs homeowners before starting and uses low-odour, pet-safe formulas indoors — practical details that matter if you have young kids, birds, or sensitive animals on the property. They also proactively reach out when your annual treatment window reopens, making them a low-effort choice for landlords or busy households who'd otherwise forget to rebook.
Their work
What it's like working with them
Based on a sample of Google reviews (692 total)
“product used for the treatment was not smelly at all”
What they help with
Based on what their customers hired them for
How they stack up
Context from 345 pest controls in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Creepy Crawly Pest Control
Running for close to two decades out of Harlaxton, this partnership operates across the Toowoomba region and surrounding rural areas, handling everything from routine annual pest treatments to detailed timber pest inspections with photo-documented reports. Named technicians appear repeatedly across the review sample — Luke is praised for his courteous annual follow-up visits and thorough treatments; Ben turns up consistently for punctual, no-fuss residential sprays; Will draws specific praise for his care around pets and outdoor bird accessories during external sprays; Jay is called out for neat, tidy work over multiple visits; and Paul is noted for applying product cleanly without leaving puddles or residue. The team's working style is notably low-intrusion: reviewers specifically mention the absence of strong chemical smells, no mess left behind, and a consistent habit of briefing homeowners on what's about to happen before entering the property. They proactively contact existing customers when their 12-month treatment window is due, which suits landlords and long-term homeowners who don't want to track renewal dates themselves — several reviewers mention 10 to 12-plus years of continuous use, including clients managing investment properties separately from their own homes. For rural and semi-rural properties, technician Lachlan receives a specific callout for going above and beyond on more demanding multi-pest jobs, making them a practical option for homeowners outside the main suburban areas.
Best for: long-term annual pest management for owner-occupied homes, landlords needing hands-off scheduling for investment properties, rural properties with multi-pest challenges, and households requiring pet-safe or low-odour indoor treatments.
Location
Often needed together
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Claim This Profile — Free →Common questions about Creepy Crawly Pest Control
Does Creepy Crawly Pest Control service rural properties outside Toowoomba?+
Yes — reviewers specifically mention properties described as being 'out in the sticks,' with technician Lachlan called out by name for going above and beyond on rural jobs involving multiple pest types. The business is based in Harlaxton but clearly covers a broader region around Toowoomba. If you're unsure whether your address falls within their service area, it's worth calling to confirm before booking.
How do customers describe the pricing?+
Pricing feedback in the reviews is consistently positive, with multiple customers describing it as 'very fair,' 'well priced,' and 'a reasonable price compared to others.' No reviewers flagged the cost as a concern. That said, pricing isn't published publicly in the data we have, so it's worth requesting a quote for your specific property size and treatment type.
Are the products they use safe for children and pets?+
Several reviewers specifically mention this as a deciding factor. The business uses non-toxic formulas indoors, and technicians are noted for careful safety briefings around pets — one reviewer praised the team for keeping birds and their outdoor accessories clear of the external spray. If you have specific animals or sensitivities, mention them when booking so the right products can be confirmed upfront.
Do they remind you when your annual treatment is due?+
Yes, and it's one of the more frequently praised aspects of their service. Multiple long-term customers mention receiving proactive contact from the office when their 12-month window is coming up, which several describe as one of the reasons they've stayed with the business for a decade or more. This makes them a particularly low-effort option for landlords managing investment properties remotely.
Which technicians are likely to attend, and what are they known for?+
The review sample names several technicians consistently: Luke is praised for courteous annual visits and thorough treatments; Ben appears frequently for punctual, professional residential sprays; Will is specifically noted for his care around pets during external treatments; Jay draws praise for neat, tidy work across multiple visits; and Paul is highlighted for applying product cleanly without leaving residue. You can't request a specific technician through the platform, but it's worth asking the office if you have a preference based on your job type.