The Pestman QLD
Greg finds live termites others miss — and inspects the whole property without charging extra.
Landlords and property managers feature prominently in those long-term accounts, suggesting the business understands the specific reporting and access requirements of rental properties. The named technicians — particularly Greg for termite work and Nathan for recurring residential runs — appear repeatedly enough across reviews that asking for a specific technician when booking is a reasonable move if continuity matters to you. Pricing is described as fair and transparent by long-term customers, though the business operates on a scheduled-service model, so confirming what's covered between annual visits (and under what conditions a free respray applies) before you book is worth doing.
Their work
What it's like working with them
Based on a sample of Google reviews (59 total)
“Greg from The Pest Man went above and beyond inspecting the whole property”
What they help with
Based on what their customers hired them for
How they stack up
Context from 345 pest controls in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About The Pestman QLD
With around 26 years in the Toowoomba pest control market, this is a multi-technician operation rather than a sole operator — and reviews name enough team members to get a sense of who does what. Greg is consistently singled out for termite inspections and going beyond the brief (one customer describes him finding a live nest during what was booked as damage treatment, then inspecting the whole property at no extra charge). Nathan handles recurring residential and rental property runs and earns particular praise from landlords for his structured feedback on what was found and what owners need to do next. Haylee and Kerry are noted for punctuality and thoroughness on general pest treatments, while Shane — who appears to be the principal — is credited with the customer relationships that keep people coming back for years, sometimes a decade or more. The business covers both residential homes and commercial premises, including warehouses, business buildings, and rental portfolios, and reviews mention treatments for termites, spiders, ants (including a car interior), German cockroaches, mice, rodents, and even a possum. Their working style is notably communicative — customers reference ETA texts from technicians, same-session emailed reports and invoices, and thorough verbal explanations delivered in plain language rather than jargon.
Best for: landlords and property managers needing structured reporting, homeowners with termite concerns requiring thorough inspection and long-term management, and residential or commercial clients wanting a multi-technician team they can build a long-term relationship with.
Location
Often needed together
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Claim This Profile — Free →Common questions about The Pestman QLD
Which technician should I request for a termite inspection?+
Greg is the most frequently named technician for termite-related work in customer reviews. Multiple reviewers describe him as thorough and highly knowledgeable, and one account details him identifying a live termite nest during what was booked as a damage-treatment job — then inspecting the entire property at no extra cost. Nathan is frequently praised for annual residential and rental property runs, particularly by landlords who value structured post-visit feedback. When you book, it's worth asking whether a specific technician is available for your job type.
Does The Pestman QLD service rental properties and work with landlords?+
Yes — rental property management is a clear niche for this business based on reviews. Several landlords mention using the service for multiple properties over many years, and Nathan in particular is praised by landlords for providing clear feedback on what was treated, what was found, and what the owner needs to action. The business handles the coordination side (tenant access, reporting, invoicing) in a way reviewers describe as straightforward. If you manage multiple rentals, it's worth asking whether they offer a portfolio arrangement.
What pests does The Pestman QLD treat?+
Reviews mention a wide range of treatments: termites (both inspection and live treatment), spiders, ants (including an ant nest inside a car), German cockroaches, mice, general rodents, and even a possum at a business premises. The business covers both interior and exterior treatments, and several reviewers note technicians spray areas other companies skip. If you have a specific or unusual pest problem, the reviews suggest the team will explain your options clearly before starting work.
How does The Pestman QLD handle communication and reporting?+
Communication is one of the most consistently praised aspects of this business. Reviewers mention technicians sending ETA updates before arrival, thorough verbal explanations of what they're doing and why, and same-session emailed reports and invoices. Tiffany in the office is specifically named for making the booking-to-completion process easy. For landlords and business owners who need documentation, the prompt reporting process appears to be a practical advantage.
What should I clarify before booking about the warranty or respray policy?+
At least one reviewer describes a disagreement about whether indoor spider activity between annual services was covered under the respray warranty — the company's position was that it wasn't, which differed from what the reviewer understood at the time of booking. Most long-term customers describe fair and transparent pricing, but it's worth asking specifically what triggers a free follow-up visit, how long the warranty runs, and whether it distinguishes between indoor and outdoor pests. Getting this in writing before you book avoids any ambiguity later.