Aj's Plumbing, Gas & Earthworks
One crew spans plumbing, gas, and earthworks — with named specialists customers request back by name.
From the 50 reviews we analysed, Andrew, Bevan, Patrick, and Shaina are all named individually, which suggests stable team composition rather than high turnover. The business handles council certification and approvals in-house, a practical advantage for shed builds, tank installations, and drainage work that might otherwise stall waiting on paperwork. One reviewer did report leaving a message at 6am during what the business lists as 24-hour availability and not receiving a callback — though this appears to be an isolated experience rather than a recurring pattern across the sample, it's worth confirming current after-hours arrangements directly before relying on emergency availability.
Their work
What it's like working with them
Based on a sample of Google reviews (66 total)
“sorted out the forms for the council”
What they help with
Based on what their customers hired them for
How they stack up
Context from 339 plumbers in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Aj's Plumbing, Gas & Earthworks
Andrew leads a crew that spans three genuinely distinct trade areas — licensed plumbing and gas work, excavation and earthworks, and civil drainage — which is uncommon for a Toowoomba-area outfit and means homeowners can run a single point of contact across jobs that would normally need three separate contractors. Bevan is the team's standout on concrete retaining walls specifically, with multiple customers noting his precision and finish quality. Shaina runs the office and is mentioned by name across reviews for responsive scheduling, sourcing hard-to-find materials quickly, and keeping jobs on track over the holiday period when other operators go quiet. The business handles a wide mix of work — water tank installations, shed pad levelling, council-certified drainage upgrades, hot water systems, gas appliance conversions, and after-hours emergency callouts — and reviewers across all of these consistently flag that quoted prices held firm at invoice. Patrick is mentioned by name for courteous, thorough plumbing and gas visits. The team is a credible fit for homeowners tackling multi-stage projects — think landscaping + drainage + plumbing — who want one crew that can sequence the work rather than coordinating multiple trades.
Best for: multi-trade projects combining plumbing and earthworks, retaining wall and site levelling jobs requiring council certification, water tank installations, and urgent hot water or pipe repairs in the Toowoomba region.
Location
Often needed together
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Claim This Profile — Free →Common questions about Aj's Plumbing, Gas & Earthworks
Does AJ's Plumbing handle council approvals as part of the job?+
Yes — multiple reviewers specifically mention the team managing council paperwork on their behalf. One customer noted Andrew contacted the council directly to ensure new pipe relocations were correctly approved before a shed build. Another reviewer said AJ's sorted the forms for council certification of their drainage work. If your project requires permits or certification, it's worth confirming scope upfront, but this appears to be a standard part of how they operate.
What do customers say about pricing at AJ's?+
Price honesty is one of the most repeated themes across the 50 reviews we looked at. Several customers explicitly state the quoted price was the price on the final invoice, with one long-term client noting this held true across multiple jobs over four to five years. A few reviewers also mention coming in cheaper than competitors without any drop in workmanship quality. It's always worth getting the quote in writing, but price surprises don't appear to be a pattern here.
Who are the key people at AJ's and what are they each known for?+
Andrew is the owner and leads earthworks, plumbing, and client-facing project decisions — reviewers frequently mention his attention to detail and willingness to go the extra mile. Bevan is the crew's specialist for concrete retaining walls, with customers noting his precision in tight spaces and high-quality finishes. Patrick handles plumbing and gas visits and is praised for being punctual, courteous, and thorough. Shaina manages the office and is credited by multiple reviewers for fast booking turnarounds and sourcing materials quickly.
Can AJ's do both plumbing and earthworks on the same project?+
This is one of the clearest advantages the business offers in the Toowoomba area. Reviews describe projects combining excavation, drainage pipeline installation, tank setup, retaining walls, and plumbing under a single engagement. Customers dealing with shed builds, backyard landscaping with drainage, and multi-stage residential projects consistently mention using AJ's across all phases rather than coordinating separate trades. If your job crosses both disciplines, it's worth describing the full scope when you enquire.
Is AJ's reliable for urgent or after-hours jobs?+
Several reviewers describe same-day responses for urgent jobs including a flooded house contacted late at night and a hot water system failure during the Christmas period. The business is listed as offering 24-hour availability. However, one reviewer reported leaving an early-morning message during what they understood to be after-hours coverage and not receiving a callback. The majority of reviews suggest strong responsiveness, but if your situation is time-critical, calling directly and confirming current on-call arrangements is the safest move.