Ken Ball Plumbing
Customers credit Ken with pricing jobs only after seeing the scope — and say it's worth every cent.
The standout practical detail is that his pricing appears tied to actually seeing the job first, which one reviewer credits with saving them from a cheap quote that likely would have ballooned. That said, two of the seven reviews flag missed appointments with no communication, which is worth flagging — not because it's a dominant pattern in a small pool, but because with only 9 total reviews, two no-shows carries more weight than it would for a business with hundreds of verified jobs behind it. Before booking, it's worth confirming the appointment by phone closer to the date and getting a specific time window rather than an open slot.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“quick to respond and fixes the issue quickly first time”
“Organized 2 appointments and did not show to either”
What they help with
Based on what their customers hired them for
How they stack up
Context from 339 plumbers in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Ken Ball Plumbing
Ken Ball runs this partnership-based plumbing operation out of Kleinton, with around 26 years of trade experience behind him. Reviews specifically mention full bathroom fit-outs — new toilets, showers, and vanities — as well as rainwater tank inspections and installations, suggesting he's comfortable across both renovation work and water management projects. His Google listing also includes roofing contractor as a category, which is unusual for a plumber and may mean he handles roof plumbing like guttering and downpipes alongside standard residential work. Customers who've had him on-site consistently mention that he cleans up after himself and works through problems thoroughly rather than rushing — a contrast to the common tradie complaint of jobs left half-finished. Pricing feedback is notably practical: one reviewer explicitly trusted Ken's quoted price over a cheaper competitor who hadn't even seen the job, suggesting he prices after assessing the actual scope rather than undercutting to win work. He appears best suited to homeowners who want a single tradesperson to manage a bathroom renovation or rainwater system project from start to finish, rather than someone needing a large crew or commercial-scale operation.
Best for: full bathroom renovation plumbing in residential homes, rainwater tank installation and inspection, and homeowners who want a single experienced tradesperson rather than a larger crew.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ken Ball Plumbing
What types of plumbing jobs does Ken Ball typically take on?+
Reviews point to full bathroom fit-outs as a core strength — including toilet, shower, and vanity installations as part of renovation projects. Ken's Google listing also includes rainwater tank inspections and installations, and his roofing contractor category suggests he may handle roof plumbing like gutters and downpipes. He appears focused on residential work rather than commercial projects, and seems comfortable managing a complete scope rather than just single-fixture callouts.
What do customers say about Ken Ball's pricing?+
Pricing feedback is consistently positive in the reviews we analysed. One customer specifically chose Ken over a competitor who quoted two-thirds the price without seeing the job, noting that after seeing the work completed, Ken's price was the right one. Another reviewer described the service as 'fairly priced for a first-class job.' This suggests he prices based on a site assessment rather than a blanket quote, which may mean his initial number is more accurate to the final cost.
Is Ken Ball reliable for keeping scheduled appointments?+
This is worth flagging directly: two of the nine Google reviews mention missed appointments without any contact or explanation. While the majority of customers who've had work completed speak highly of Ken, the no-show complaints are notable in a small review pool. Before booking, it's worth confirming closer to the appointment date and getting a specific time window. Reviews don't mention whether this has improved recently, so it's a fair question to put to him directly.
Does Ken Ball clean up after completing work?+
Yes — at least one reviewer specifically called this out, saying Ken 'totally cleaned up after he finished.' While that's a single mention rather than a repeated pattern, it's the kind of detail customers tend to notice and mention unprompted, so it's likely a standard part of how he works rather than a one-off. This is consistent with the broader theme in reviews of him being thorough and considerate on-site.
Is Ken Ball suited to emergency or urgent plumbing callouts?+
One reviewer notes that Ken is 'always quick to respond and fixes the issue quickly first time,' which suggests he can handle urgent jobs efficiently. However, with two reviews mentioning missed appointments, there's some uncertainty about scheduling reliability under pressure. The reviews don't mention 24/7 availability or after-hours callouts specifically, so if you have an urgent situation, it's best to call directly and confirm he can attend within your timeframe before relying on him.