Amentco
Adrian handles the installation detail on-site, Allison covers the long-term support — customers name both.
Technician Adrian and support contact Allison are specifically named in positive reviews, which gives you a starting point for conversations with the business. Before committing, ask to see the service contract in full and clarify what happens if a product installed by Amentco develops a fault — those are the specific points the dissatisfied customers flag, and getting answers upfront will tell you a lot about whether this provider is the right fit for your job.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“attention to detail and professional conduct was very well received”
“THEY MAKE YOU SIGN DODGY CONTRACT'S”
What they help with
Based on what their customers hired them for
How they stack up
Context from 319 security & cctvs in Toowoomba
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Amentco
Adrian is the name that comes up when customers praise the hands-on installation work — he's credited with attention to detail on a commercial workshop fit-out and described as prompt and professional on arrival. Allison handles the support and monitoring side, and long-term customers specifically name her as the go-to contact when camera or medical alarm issues arise after installation. The business covers both residential and commercial security, with reviews mentioning CCTV camera systems, medical alarms, and remote camera monitoring for business owners wanting to check in on operations from their phone. Running for roughly 11 years and GST-registered as a company, Amentco operates out of Toowoomba and appears to work across ongoing service relationships rather than one-off jobs — several reviewers describe being with them for years. The business acquired customers from a previous company called Ambush, and at least one long-term customer notes the transition brought a more reliable operator. Where they seem to stand out is in pairing installation with ongoing support, which suits business owners and households that want a single provider for cameras, alarms, and after-install troubleshooting rather than a fit-and-forget contractor.
Best for: Toowoomba businesses wanting remote camera monitoring with ongoing support, residential customers needing a combined CCTV and medical alarm setup, and property owners looking for a long-term security provider rather than a one-off installer.
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Claim This Profile — Free →Common questions about Amentco
What types of security systems does Amentco install?+
Based on customer reviews, Amentco installs CCTV camera systems for both homes and businesses, and also fits medical alarms for residential customers. Business owners mention being able to remotely monitor their premises via their cameras after installation, which suggests the systems are set up with app or remote access capability. Reviews don't specify brands of equipment used, so it's worth asking them directly about hardware options before booking.
Who are the key staff at Amentco and what do they each handle?+
Two staff members are named in reviews. Adrian appears to handle on-site installation work and is praised for arriving promptly and paying close attention to detail during fit-outs. Allison is identified as the support contact customers reach when problems arise after installation — at least one long-term customer specifically names her as easy to reach and responsive. Outside of these two, reviews don't identify other team members by name.
Does Amentco work with both residential and commercial customers?+
Yes — reviews mention both household customers with medical alarms and home cameras, and business owners who use the service for commercial workshop fit-outs and remote business monitoring. The business appears to handle ongoing service relationships rather than single installs, with multiple reviewers describing long-term arrangements. If your job is a one-off installation without ongoing monitoring, confirm upfront whether that's a service model they offer.
What should I check before signing a contract with Amentco?+
Two of the eight Google reviews raise concerns specifically about contract terms and product warranty backing after installation. This is a notable pattern given the small review pool, so it's worth asking for the full service agreement before committing and clarifying in writing what happens if installed equipment develops a fault. Questions to ask include: what is the warranty period on installed equipment, who covers the cost of a return call if hardware fails, and what are the cancellation terms if your circumstances change.
Is Amentco based in Toowoomba and how far do they travel?+
Amentco is based in Toowoomba City, QLD. Reviews don't mention jobs outside the Toowoomba area, so coverage of surrounding regions is unclear from available data. If you're located outside Toowoomba itself, it's worth confirming whether they service your area and whether travel costs apply before requesting a quote.