Digit IT
Clients refer their own customers to Digit IT — Ben and Anthony are both named for technical fixes and clear communication.
Ben and Anthony are both named individually for technical competence and communication, rather than reviewers just praising 'the company' generically. The sample is small enough that a handful of reviews can swing the picture significantly, and the rating in the more recent half of reviews (4.3★) is a touch lower than the earlier period (4.8★) — not alarming, but worth noting given the limited data. When contacting them, it's worth asking specifically which team member handles your type of job, and whether Ben or Anthony will be your main point of contact.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 319 security & cctvs in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Digit IT
Ben leads the Digit IT team and is the name most consistently mentioned across reviews for hands-on IT support across home, field, and workshop environments — suggesting the business serves a mixed residential and light-commercial client base in the Toowoomba area. Anthony has been called out specifically for resolving email server issues, handling both the technical fix and keeping the client informed throughout, which points to the team having depth beyond a single operator. The business appears to operate across a broad IT services scope — from network and email infrastructure to general computer troubleshooting — rather than narrowing into pure CCTV or physical security alone, despite the platform category. Running as a trust entity with GST registration and roughly 18 years of trading history, Digit IT is positioned as an established local IT services provider rather than a new entrant. The team's value seems clearest for businesses and households that need someone responsive who they can refer others to confidently — several reviewers mention referring their own clients, which is a stronger endorsement than a simple 'good service' note.
Best for: Toowoomba households and small businesses needing responsive general IT support, clients with email server or network issues requiring clear communication throughout, and customers who want a local team they can build an ongoing relationship with.
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Claim This Profile — Free →Common questions about Digit IT
What kinds of IT problems does Digit IT typically handle?+
Reviews mention a range of work including email server issues, general computer troubleshooting, and IT setup across home, field, and workshop environments. Anthony has been specifically mentioned for resolving email server problems, while Ben and the broader team appear to handle day-to-day IT support for both households and businesses. Despite being listed under Security & CCTV, the review content skews more toward general IT services — it's worth confirming with them directly whether your specific job (especially physical security or CCTV) falls within their current focus.
Who will actually be doing the work — is this a one-person operation?+
Digit IT appears to operate as a small team rather than a solo operator. Ben is the most frequently named person across reviews and seems to lead the business, while Anthony is mentioned specifically for handling an email server project with strong communication throughout. Multiple reviews reference 'Ben and the team,' suggesting there are additional technicians involved depending on the job. It's worth asking when you call who will be assigned to your job and what their background is.
How quickly does Digit IT typically respond to callouts?+
Promptness is one of the more consistent themes across the reviews we looked at, with multiple customers specifically calling out how quickly the team responds and turns jobs around. Reviews don't give specific timeframes like 'same day' or 'within two hours,' so it's best to ask them directly about availability for your job type. Given the small team size, response times may vary depending on current workload.
Does Digit IT work with businesses, or mainly residential customers?+
The reviews suggest a mix of both. Some reviewers appear to be business operators who have relied on Digit IT for company IT infrastructure, while others mention home setups. The reference to 'home, field and workshop' in one review hints at clients with operations spanning multiple environments. If you have a commercial IT requirement, it's worth mentioning the scale and complexity upfront so they can confirm it's within their current service scope.
Is Digit IT a good fit if I need ongoing IT support rather than a one-off fix?+
Several reviewers mention a long-term relationship with the business, noting they've returned repeatedly and referred others over the years — which suggests Digit IT does maintain ongoing client relationships rather than just one-off jobs. One reviewer noted they've been 'consistently impressed' with service across multiple engagements. That said, with only 15 total Google reviews across roughly 18 years of trading, there isn't a large volume of public feedback to draw on, so asking them directly about their retainer or ongoing support arrangements would be wise.