Toowoomba Tiles
Kiri once broke open a 150-tile distributor box to send a Melbourne customer just 15 missing tiles.
From the 50 reviews we analysed, the standout practical strength is the team's willingness to solve supply problems that bigger or less flexible retailers won't — breaking open bulk cartons for a handful of tiles, shipping interstate, or arranging same-region warehouse collections when timing is tight. Pricing comes up often enough to be reliable signal: multiple independent customers describe it as genuinely fair for the quality, not just competitive-sounding marketing. When visiting the showroom, it's worth arriving with a rough room size and any existing colour samples — staff lean into colour-matching consultations and will draw on that detail to give much more targeted advice.
Their work
What it's like working with them
Based on a sample of Google reviews (85 total)
“amazing price”
What they help with
Based on what their customers hired them for
How they stack up
Context from 312 tilings in Toowoomba
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Toowoomba Tiles
Toowoomba Tiles operates as a tile supply showroom and advisory service, with a team that goes well beyond pointing customers at shelves — several named staff members have become known for specific strengths. Kiri stands out for solving logistical problems others won't touch, including breaking open bulk boxes to send individual tiles interstate, colour-matching vintage tiles, and arranging next-day Brisbane warehouse pickups for urgent jobs. Ellie and Kylie are the go-to people for colour and grout selection, with multiple customers crediting them for making combination choices they wouldn't have landed on alone. Michael handles full project planning for remote customers, managing entire orders by phone and email with the same thoroughness as an in-store consultation. The showroom itself carries one of the larger ranges in the Toowoomba region — from simple field tiles through to distinctive statement pieces — with clear labelling and competitive pricing that customers consistently note feels fair against the quality on display. Beyond standard residential renovations, the team has assisted with small repair patches, fireplace surrounds, post-flood bedroom replacements, and even outdoor patio selections, making them workable for both large new-build tile packages and single-box top-up orders.
Best for: homeowners wanting hands-on colour and combination advice for bathrooms or kitchens, remote or interstate buyers needing tiles sourced and shipped, small repair or top-up orders where flexibility on quantities matters, and large new-build tile packages covering multiple rooms in one visit.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Toowoomba Tiles
Can Toowoomba Tiles help customers who live remotely or interstate?+
Yes — this is one of the more unusual things the team does well. Multiple reviews mention full project management handled entirely by phone and email, including from very remote locations. Kiri in particular has arranged interstate shipping and even broken open bulk distributor cartons to send small quantities of tiles to customers in Melbourne and elsewhere. If you can't visit in person, it's worth calling and asking for Kiri or Michael, both of whom are named in reviews for remote order handling.
What do customers say about pricing at Toowoomba Tiles?+
Pricing comes up positively in a notable number of the 85 Google reviews, with customers describing it as fair relative to the quality of products on display rather than just cheap. Several reviewers mention visiting multiple tile stores in Toowoomba before returning to Toowoomba Tiles specifically because of the combination of service and price. That said, pricing will vary by product line, so it's worth asking about the full range if budget is a factor.
Which staff members should I ask for when I visit?+
Kiri is frequently mentioned for logistics problem-solving and sourcing hard-to-find tiles. Ellie and Kylie are praised specifically for colour and grout combination advice — multiple customers credit them with suggesting combinations they wouldn't have chosen alone. Michael is noted for thorough project planning, particularly for larger or remote jobs. Keeley is mentioned for quickly recognising returning customers and resolving any issues on the spot. Any of them are worth asking for by name.
Does Toowoomba Tiles stock tiles on-site, or are most products ordered in?+
Reviews suggest the store carries a large proportion of its range as in-store stock, with one customer specifically noting they 'carry a lot of their range in stock in good numbers.' Several reviews mention fast turnaround times. That said, at least one review describes an extended backorder situation with a specific tile, so it's worth confirming availability on your chosen product before committing to a timeline.
Can the team help me work out how many tiles I need for my project?+
Yes — quantity planning and measuring advice appear in several reviews as a genuine part of the in-store consultation, not just an afterthought. Customers mention staff helping calculate exact amounts needed to avoid shortfalls or over-purchasing. If you bring your room dimensions (length, width, and any awkward angles or cutouts), the team can work through quantities with you and factor in standard wastage allowances.