BMA Air Electrical and Refrigeration
Brodie's team answers the phone on weekends — and multiple customers say that alone sets them apart.
Brodie's quoting process gets specific praise for being honest and explanatory rather than vague, and the crew's habit of cleaning up after a job without prompting is mentioned by multiple customers unprompted. The review sample covers 31 months with no dip in quality over time, and spans jobs from simple powerpoint installs through to 8kW split system installations and full solar system replacements — so they're not just doing quick service calls. If you're comparing quotes, reviewers say pricing is competitive and clearly explained; asking Brodie for a written scope before committing is always worthwhile on bigger multi-trade jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (43 total)
“Prompt service, very knowledgeable and always leaves the place clean”
“the premises are always left spotless”
What they help with
Based on what their customers hired them for
How they stack up
Context from 351 air conditionings in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About BMA Air Electrical and Refrigeration
Brodie runs BMA as a multi-trade operation covering air conditioning, electrical, and refrigeration — which means homeowners can get a split system installed, new powerpoints added, and a solar system sorted through a single call rather than juggling separate contractors. Brodie himself handles quoting and client communication, and reviews consistently praise how clearly he explains jobs and pricing before any work begins. On the tools side, Ben, Ethan, Jeremy, Ky, and Taylor are each mentioned by name — with Ben and Ethan singled out for precise installation work on Daikin and Mitsubishi split systems, and Jeremy and Ky called out specifically for thorough aircon cleans. The crew operates across a wide radius — one reviewer in Ingham, well north of Townsville, got the job done without issue — making them a practical option beyond just the Garbutt/Townsville core. Reviewers consistently flag two things that distinguish them from typical tradies: they clean up after themselves without being asked, and they actually answer their phones or return calls promptly, including on weekends. The mix of residential and commercial work in the review set suggests they're comfortable with both a family home split system and a multi-site business fitout.
Best for: split system installation and repair across Townsville and regional areas, homeowners wanting a single contractor for combined electrical and AC work, and anyone who's been let down by tradies who don't return calls.
Location
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Claim This Profile — Free →Common questions about BMA Air Electrical and Refrigeration
What areas does BMA Air Electrical and Refrigeration service?+
Based in Garbutt, BMA primarily services the Townsville region, but reviews confirm they travel further — at least one customer in Ingham, roughly 100km north, had work completed without issue. If you're outside the immediate Townsville area, it's worth calling Brodie directly to confirm availability rather than assuming distance is a barrier.
Does BMA do emergency or weekend callouts for air conditioning?+
Yes — multiple reviewers specifically mention weekend responses and prompt callouts for broken aircon units. One customer noted Brodie responded on a weekend, and another described a next-day fix for a faulty system. For urgent situations, calling directly rather than messaging appears to get the fastest response based on review patterns.
What do customers say about BMA's pricing?+
Pricing comes up positively across a large share of the 38 reviews we analysed — words like 'competitive,' 'affordable,' and 'fair' appear repeatedly, and several reviewers specifically say they got a clear explanation of costs before work began. No reviews flag pricing surprises or disputes. For larger jobs involving both electrical and air conditioning work, getting a written quote upfront is always a sensible step.
Can BMA handle both air conditioning and electrical work in the same job?+
Yes — this is one of the more practical aspects of the business. Reviewers mention combinations like split system installs paired with new powerpoints, and the team has completed commercial and residential electrical projects alongside AC work. Being GST registered and operating as a company also means they can issue proper tax invoices for business customers.
Who will actually turn up to do the work?+
Brodie typically handles the initial quote and client communication. Installation and service work is carried out by named team members including Ben, Ethan, Jeremy, and Ky — each of whom is mentioned by name in reviews for quality work. Ben and Ethan are specifically praised for split system installations, while Jeremy and Ky are called out for aircon cleaning jobs. The crew works as a team on larger jobs, with additional hands arriving mid-job if needed.