JET Electrical & Refrigeration Pty Ltd
Jon personally attends every job and customers keep calling him back for every electrical task after that.
From the 30 reviews we analysed, not one mentions a callback for a fault, a missed appointment without notice, or a bill that surprised the customer — which is rare consistency for a sole trader juggling diverse job types. He's handled multi-unit installs, ceiling-concealed systems with app integration, converted bus wiring, hot water repairs, and general electrical in a single review pool, so if your job sits somewhere between 'just an aircon' and 'it's complicated,' he appears comfortable with both ends of the spectrum. For homeowners who've been burned by tradesmen who don't return calls or pad invoices, the repeat-customer pattern here — multiple reviewers explicitly say they now only call Jon — is probably the most useful signal in the data.
Their work
What it's like working with them
Based on a sample of Google reviews (34 total)
“Jon gave me by far the best quote for a stove installation”
“gone above and beyond to help with issues other than the work he was at my home to complete”
What they help with
Based on what their customers hired them for
How they stack up
Context from 351 air conditionings in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About JET Electrical & Refrigeration Pty Ltd
Jon (Jonathan) runs JET Electrical & Refrigeration as a hands-on sole trader, handling everything from multi-unit air conditioning installs to hot water systems, fans, switchwork, and general electrical — which means you're dealing directly with the tradesman doing the work, not a dispatcher routing jobs to unknown subcontractors. Where he stands out is complex or unusual setups: one customer had him wire air conditioning into a converted bus, and another had five units installed with ceiling-concealed models — Jon handled the app setup on their phone so they could control everything remotely from day one. He operates primarily in the residential space, covering repairs and new installs alike, and several reviewers specifically mention he turned up same-day or next-day for urgent jobs, including a dripping aircon mid-summer and a hot water system emergency. Communication is a recurring thread in the reviews: he sends updates on his ETA while en route, gives honest assessments of what the problem actually is, and has been noted for flagging energy-saving tips without being asked. Pricing feedback is consistently positive — multiple customers mention they compared quotes and Jon came in cheaper, while still delivering what they describe as neat, tidy work without shortcuts.
Best for: ceiling-concealed or multi-unit air conditioning installs with smart app setup, same-day urgent aircon and hot water repairs, and homeowners who want the actual tradesman — not a subcontractor — doing the work.
Location
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Claim This Profile — Free →Common questions about JET Electrical & Refrigeration Pty Ltd
Does JET Electrical & Refrigeration handle emergency or same-day aircon callouts?+
Based on the reviews, Jon has responded same-day to urgent jobs on multiple occasions — including a dripping aircon mid-summer and a hot water system failure — so it's worth calling directly to check his availability. He's a sole trader, so capacity depends on his current workload, but reviewers consistently note he communicates his ETA while en route rather than leaving customers waiting. For non-urgent work, next-day or next-business-day turnaround is mentioned several times. Your best approach is to call rather than message if the job is time-sensitive.
What do customers say about Jon's pricing?+
Pricing is one of the most frequently mentioned positives across the 30 reviews we reviewed — multiple customers say Jon's quote was the most competitive they received, and none mention bill shock after the job. One reviewer specifically noted he gave 'by far the best quote' for a stove installation before completing it the next business day. The consistency of 'fair prices' and 'affordable' mentions across different job types — aircon, electrical, hot water — suggests this isn't just a low-ball tactic on specific work. It's still worth getting a quote for your specific job, but price complaints are absent from this review pool.
Can Jon handle complex or non-standard setups — not just a standard split system install?+
Yes — the reviews include a converted bus wiring job, a five-unit install with ceiling-concealed models, and smart app setup for remote control, which goes well beyond a basic split system swap. Jon is also licensed as a general contractor in addition to being an electrician, which supports the range of work mentioned. If your job has unusual constraints — older wiring, hard-to-access ceiling spaces, or integration with other systems — it's worth describing the specifics when you call so he can advise whether it's in his scope.
Does Jon clean up after the job, and how does he communicate during the work?+
Reviewers consistently describe the work as 'neat and tidy,' and several mention he sends updates on his ETA while travelling to the job so customers aren't left guessing. He's also noted for explaining things clearly — including energy-saving advice and how to use smart AC apps — without customers needing to ask. No reviews mention mess left behind or poor post-job communication, which across 30 reviews is a reliable signal rather than a lucky sample.
What areas does JET Electrical & Refrigeration cover?+
JET Electrical & Refrigeration is based in Mount Low, QLD, which places them in the northern Townsville corridor. The reviews don't specify exact travel radius, so if you're outside the immediate Townsville area, it's worth confirming your suburb when you call. As a sole trader, Jon's travel range may be more limited than a larger business with multiple vans, but nothing in the reviews suggests he declines jobs based on location within the broader region.