TK Power & Air
Jacob came back unprompted to fine-tune fans after install — the kind of follow-through that earns repeat customers across years.
The most decision-relevant pattern across these reviews is the repeat-customer behaviour: multiple homeowners describe coming back to TK Power & Air for different jobs over several years, and one trusted the team enough to leave their house key for an unsupervised visit. Travis is named directly by customers as the business lead, and Jacob gets specific credit for fan work and returning without being asked to resolve a post-install issue — that kind of follow-through is worth asking about when you get a quote. With a small sample of 12 reviews to go on, it's worth asking them for references from longer-term customers if you're commissioning a larger job.
Their work
What it's like working with them
Based on a sample of Google reviews (12 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 351 air conditionings in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About TK Power & Air
Travis leads this Garbutt-based electrical and air conditioning outfit, and the reviews make clear he's hands-on across both service lines — handling everything from emergency aircon breakdowns on Magnetic Island to multi-stage home electrical fit-outs. Jacob is the standout name for on-site work, specifically praised for ceiling fan installs and his willingness to return and fine-tune jobs until they're running exactly right, which tells you something about how the team handles post-job issues. The business spans a wider scope than the 'air conditioning' category suggests: customers mention powerpoint installs, dimmer switches, electric blind wiring, lighting, and switchboard-adjacent work alongside the aircon side, making them a genuine dual-trade resource for residential owners rather than a single-service crew. Their working style is described as punctual, tidy, and comfortable enough that at least one customer left a house key for a return visit without hesitation. Jobs appear skewed toward existing residential homes rather than new builds — repeat customers across multiple years mention returning for different projects, which suggests they're positioning as a long-term tradie relationship rather than a one-off install crew. They operate as a registered company and are GST-registered, which matters for homeowners wanting proper invoicing for tax or landlord records.
Best for: repeat-visit residential electrical and aircon work across greater Townsville, urgent aircon repairs during summer heat, and homeowners wanting a single tradie team for both electrical and cooling jobs.
Location
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Claim This Profile — Free →Common questions about TK Power & Air
What types of work does TK Power & Air handle beyond air conditioning?+
Based on customer reviews, TK Power & Air regularly handles a wide range of residential electrical work including powerpoint installation, ceiling fan fitting, dimmer switches, lighting, and wiring for electric blinds. Several customers mention using them for ongoing electrical maintenance across different projects in their homes. Their Google business profile also lists them under electrician and general contractor categories, which aligns with this broader scope. If you have a combined electrical and aircon job, they appear well set up to handle both in a single engagement.
Do they handle urgent or emergency aircon breakdowns?+
At least one reviewer specifically credits Travis and the team for a fast response when their aircon failed during a January heatwave on Magnetic Island, describing them as 'a life saver.' This suggests they do take on urgent callouts, though reviews don't confirm a formal after-hours service. It's worth calling directly to ask about availability and lead times for emergency situations, particularly during peak summer demand in the Townsville region.
Who are the key people at TK Power & Air and what are they known for?+
Travis appears to be the owner or lead operator and is mentioned by name across multiple reviews for both electrical and aircon work. Jacob is the team member most specifically praised in reviews, particularly for ceiling fan installation and for proactively returning after a job to adjust fans that developed a noise issue after settling. Customers consistently describe the broader team as friendly and professional, though most detailed feedback centres on Travis and Jacob.
What do customers say about pricing and quoting?+
A couple of reviewers mention that quotes are provided quickly and that pricing is competitive — one long-term customer specifically describes them as 'greatly priced.' Another reviewer highlights 'great attention to detail when quoting jobs.' That said, with only 12 reviews to draw from, there isn't enough pricing feedback to give a confident benchmark. It's worth getting a written quote upfront and asking whether the estimate is fixed or subject to change based on what's found on the day.
Does TK Power & Air service areas outside Garbutt?+
At least one review confirms they travel to Magnetic Island for urgent jobs, which suggests their service area extends beyond the Garbutt base. Several other reviewers don't mention their suburb, so the exact coverage radius isn't clearly defined in the available reviews. If you're located outside central Townsville, it's worth confirming directly whether they cover your area and whether a travel fee applies.