Affordable Appliance Services
Fixed a fridge two days before Christmas that an authorised Maytag repairer said couldn't be done.
Derren is the name that appears in reviews and appears to handle both sales and repair work personally, which is typical of a sole trader operation at this scale. Pricing on second-hand stock drew two complaints ("almost new prices for old equipment"), so if you're buying rather than repairing, it's worth getting a quote upfront and comparing — but the majority of reviewers describe prices as fair or low. Confirm availability and callout coverage for your area before booking, particularly for urgent jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (30 total)
“arrived by lunch that day with the part needed”
“great place to get second hand appliances that are affordable and reliable with a warranty”
What they help with
Based on what their customers hired them for
How they stack up
Context from 256 appliance repairs in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Affordable Appliance Services
Derren (mentioned by name in reviews) runs this sole trader operation covering both appliance repair and second-hand appliance sales — a combination that's rarer than the category label suggests. Where most repair services either fix what you've got or sell you something new, this business does both: sourcing, refurbishing, and delivering second-hand fridges, washing machines, freezers, and TVs, all with a warranty included. Reviews suggest they've stepped in where authorised repairers have given up — one customer had a fridge declared unrepairable by a Maytag-authorised service, rang here two days before Christmas, and had it working again. Emergency callouts appear to be genuinely available, with one customer describing a middle-of-the-night freezer breakdown that resulted in a same-day fix with the part already on hand. For buyers with unusual constraints — a non-standard fridge cavity, for example — reviews indicate the team will work through the problem with you rather than pointing you to whatever's in stock. Recent reviews have trended noticeably higher than earlier ones, which may be worth factoring in if recency matters to your decision.
Best for: emergency appliance breakdowns needing same-day repair, sourcing warranty-backed second-hand fridges or washing machines, and getting a second opinion on appliances another repairer has written off.
Location
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Claim This Profile — Free →Common questions about Affordable Appliance Services
Does Affordable Appliance Services do emergency callouts?+
Yes — multiple reviews describe after-hours contact followed by same-day attendance. One customer rang in the middle of the night about a broken freezer, was guided through some checks over the phone, and had a technician arrive by lunch the next day with the required part already in hand. This appears to be a genuine operational practice rather than a one-off, but it's worth confirming availability for your specific situation when you call.
Do they sell second-hand appliances as well as doing repairs?+
Yes, and it's a core part of what they do — not just a sideline. Reviews mention purchasing second-hand fridges, washing machines, freezers, and TVs, all described as coming with a warranty. One customer has bought three fridges from them over time. If you have an unusual space constraint (like a non-standard fridge cavity), reviews suggest they'll help you find something that actually fits rather than just selling what's on the floor.
What do customers say about pricing?+
Most reviewers describe repair costs and parts pricing as low or reasonable, and the same is said about their second-hand appliance prices by the majority of buyers. Two reviews did push back on second-hand stock pricing, describing it as high relative to the age of the items. If you're shopping for a used appliance rather than booking a repair, it's worth comparing prices before committing.
Can they fix appliances that other repairers have given up on?+
At least two reviews describe exactly this scenario — most notably a customer whose fridge was declared unrepairable by a Maytag-authorised service centre, who then contacted Affordable Appliance Services two days before Christmas and had it working again. Reviews also mention successful repairs on Fisher & Paykel machines and other brands. If you've already had a knockback from another repairer, it may be worth a call.
Who runs the business and what are they like to deal with?+
Derren is named directly in one review and appears to be the primary operator — consistent with the sole trader business structure. Reviewers frequently describe the service as friendly, straightforward, and knowledgeable, with several noting they were given useful information to help them make a decision rather than being pushed toward a sale. One review specifically notes they took a customer's number to call when suitable stock became available, even when they didn't have what was needed at the time.