Andrew's Appliance Repairs
Told a customer their front-loader door was fixable over the phone — then came back the next day to do it properly.
The standout detail is reliability: multiple reviewers in the Whitsundays explicitly call out that Andrew shows up when he says he will, which reads as a genuine local differentiator rather than faint praise. He's also flagged as honest about repair economics — worth asking directly whether your appliance is worth fixing before booking, as past customers say he'll tell you plainly if it's not.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“he came out same day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 256 appliance repairs in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Andrew's Appliance Repairs
Andrew runs this sole-operator appliance repair business out of the Whitsundays region, and what sets him apart locally is a willingness to triage problems over the phone before charging a callout — one customer had their front-loader door talked open remotely before Andrew followed up the next day to fix the underlying fault properly. He covers the full household appliance spread — washing machines, dishwashers, fridges, ovens, and dryers — and multiple reviewers note he'll be straight with you if a repair isn't worth the cost rather than pushing ahead with work on an appliance past its useful life. Response times are a recurring point of difference in a regional area where trades can be hard to book: same-day assessments and parts-to-fix turnarounds of just a few days appear in several accounts. Andrew is GST-registered and operates as a company, which matters for anyone wanting a proper invoice for insurance or rental property records. For Whitsundays residents, he appears to be one of the few local options who actually turns up when scheduled — a detail customers mention explicitly, suggesting it's been a pain point with other tradies in the area.
Best for: Whitsundays residents needing a fast local response for broken fridges or washing machines, homeowners wanting an honest repair-or-replace assessment before spending money, and landlords who need a GST-registered tradie for appliance faults in rental properties.
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Claim This Profile — Free →Common questions about Andrew's Appliance Repairs
What appliances does Andrew's Appliance Repairs service?+
Based on customer reviews, Andrew handles washing machines (including front-loaders), dishwashers, fridges, ovens, and dryers — covering the core household appliance range. No reviews mention commercial equipment or built-in appliances like rangehoods, so if you have something unusual, it's worth calling ahead to confirm. He appears to carry or source parts directly, with one reviewer noting parts arrived Friday and the job was completed by Monday.
How quickly can Andrew respond to a callout in the Whitsundays?+
Several reviewers mention same-day assessments, and at least one had Andrew attend the next day after an initial phone call. For a regional area like the Whitsundays, this appears to be faster than the local norm — multiple customers specifically call out punctuality and follow-through as standout qualities. Parts availability may affect final repair timing, but the assessment-to-fix window in reviews was typically just a few days.
Will Andrew tell me if my appliance isn't worth repairing?+
Yes — this comes up explicitly in the reviews. At least two customers mention that Andrew gives honest advice on whether an appliance is worth fixing rather than pushing ahead with a repair job. One reviewer noted he 'has your best interest in mind if the appliance is not worth fixing,' which suggests he'll give you a straight assessment upfront. This is worth asking about directly when you call to describe the fault.
Does Andrew service rental properties and provide tax-compliant invoices?+
Andrew's Appliance Repairs is GST-registered and operates as a company entity, so it can issue proper tax invoices suitable for rental property records or insurance claims. Reviews don't specifically mention rental property work, but the business structure supports it. Confirm invoice requirements when booking if you need a specific format for your records.
Can Andrew help diagnose an appliance problem over the phone before a callout?+
At least one reviewer had exactly this experience — Andrew talked them through opening a stuck front-loader door over the phone before coming out the next day to fix the underlying problem properly. This suggests he's willing to do a quick phone triage, which could save you a callout fee if the issue turns out to be user-fixable. It's worth describing your problem in detail when you first call to see if he can narrow it down remotely.