Riya Electronics
Sunil has resolved Samsung TV faults on the spot that Samsung's own support team couldn't diagnose.
The recent review period shows wider variation than earlier reviews, including a couple of complaints about lengthy wait times and scope limited to warranty work only, so if your repair is out of warranty, confirm upfront whether he'll take the job at all. Based on only 14 reviews across roughly six years, there's not enough volume to draw firm conclusions, but the pattern worth checking is turnaround time — ask for an estimated timeframe before dropping anything off.
What it's like working with them
Based on a sample of Google reviews (14 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 256 appliance repairs in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Riya Electronics
Sunil, the sole operator behind this Garbutt-based electronics repair business, has carved out a niche that's genuinely hard to find in Townsville: home theatre and TV diagnostics, particularly for Samsung warranty jobs that larger chains can't resolve in-house. Several reviewers mention Sunil by name for diagnosing faults that Samsung's own support team couldn't identify, and at least one customer notes he organised courier pickup and return for a TV repair — a logistics convenience that matters when you're dealing with a large screen. He's operated for roughly 17 years as a sole trader, which means you're dealing directly with the technician making decisions, not a receptionist passing messages. Reviews mention same-day or within-a-day turnarounds for urgent jobs, including one instance of fixing a monitor on the spot while the customer waited. The business appears to focus almost entirely on warranty and authorised repair work — TV panels, soundbars, audio receivers, and microwaves — rather than general appliance servicing, which is worth confirming before you book.
Best for: Samsung TV warranty repairs that major retailers or the manufacturer couldn't resolve, urgent same-day electronics diagnostics in Townsville, and soundbar or home theatre component repairs under manufacturer warranty.
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Claim This Profile — Free →Common questions about Riya Electronics
Does Riya Electronics take on out-of-warranty repairs?+
Based on reviews, the business appears to focus primarily on warranty and authorised repair work. At least two reviewers mention being turned away or having difficulty getting non-warranty jobs accepted. Before dropping off your device, call ahead to confirm whether Sunil will take on your specific repair if it's outside the manufacturer warranty period.
What brands and appliances does Riya Electronics work on?+
Reviews specifically mention Samsung TVs, audio receivers, soundbars, microwaves, monitors, and vacuum cleaners. Samsung warranty repairs appear to be a particular focus — multiple customers mention being referred here by Samsung or major retailers like Harvey Norman. If you have a different brand or a less common appliance, confirm directly whether they're an authorised repairer for it.
How long do repairs typically take at Riya Electronics?+
Turnaround times vary considerably based on the reviews. Some customers report same-day or next-day completion for urgent jobs, while at least one reviewer waited over a month for a warranty repair referred by a retailer. The difference may come down to parts availability and job complexity, so ask for an estimated timeframe when you drop off your device rather than assuming a quick turnaround.
Does Riya Electronics offer pickup and delivery for large items like TVs?+
At least one reviewer mentions Sunil organised a courier to pick up and return their TV, which is a practical option for large screens that are difficult to transport. This doesn't appear to be standard across all jobs, so ask about this when you book — it may depend on the nature of the repair and whether it's a warranty job.
Is Riya Electronics the right choice if my TV needs urgent attention?+
For urgent repairs, reviews are mixed. Several customers praise fast turnaround — including one monitor fixed on the spot — while others report lengthy waits, particularly for retailer-referred warranty work. If speed matters, call Sunil directly to explain the urgency rather than going through a retailer, as the referral process appears to add time to the queue.