Ward's Aluminium
Customers highlight clear communication and upfront advice as the reason they keep coming back to Ward's Aluminium.
The repeat-client review is probably the most useful data point here: someone who has used Ward's Aluminium across multiple project types over several years and keeps coming back is a stronger signal than five separate one-off glowing reviews. If you're considering them for a larger or more complex aluminium job, it's worth asking them directly about lead times and what the fabrication process looks like for your specific project — the review sample doesn't give enough detail to answer that confidently.
Their work
What it's like working with them
Based on a sample of Google reviews (5 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 320 fencings in Townsville
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Ward's Aluminium
Ward's Aluminium works across both residential and commercial aluminium fabrication and installation, with reviewed projects ranging from balustrades and handrails to custom ute trays and aluminium repairs — a broader scope than the fencing category alone implies. That mix of structural and custom fabrication work sets them apart from businesses that stick purely to perimeter fencing, making them worth considering if you have a job that crosses a few different aluminium needs at once. Customers specifically call out their communication as a differentiator, with one reviewer noting it was something 'hard to find these days' — which, for a tradie coordinating custom work, matters more than it does for a straightforward supply-and-install job. They also draw clients from beyond their Garbutt base, with mentions of servicing Townsville and surrounding areas. Pricing is described as honest and upfront, and the quality of finished product gets positive mentions from a repeat client who has engaged them across multiple project types. Operating as a GST-registered trust entity, they're set up for business-to-business work as well as residential jobs.
Best for: custom aluminium fabrication across multiple project types, repeat commercial or trade relationships needing a reliable fabricator, and residential balustrade or handrail installs in the Townsville area.
Location
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Claim This Profile — Free →Common questions about Ward's Aluminium
What types of aluminium work does Ward's Aluminium handle?+
Based on reviews, Ward's Aluminium covers a wider range than fencing alone — confirmed projects include balustrades, handrails, ute trays, and general aluminium repairs. One reviewer who has worked with them across multiple commercial projects describes them as capable across both structural and custom fabrication work. If your job sits outside standard residential fencing, it's worth contacting them directly to confirm they can accommodate it. Their Google category also lists them as a general contractor, which aligns with that broader scope.
Does Ward's Aluminium service areas outside Garbutt?+
Yes — at least one reviewer specifically recommends them for 'Townsville and the surrounding areas,' suggesting they're not limited to the Garbutt suburb. Exact travel radius isn't detailed in the reviews we have, so if you're further out from Townsville it's worth confirming with them directly whether a callout fee applies. Being based in Garbutt gives them reasonable access to most of the greater Townsville region.
What do customers say about Ward's Aluminium's pricing?+
One reviewer specifically describes their pricing as 'honest' — which in context appears to mean transparent and without hidden costs rather than necessarily the cheapest option available. There's no mention of getting multiple quotes or comparing them against competitors, so we can't position them on price relative to the local market. If budget is a deciding factor, ask for a written quote upfront, which their communication style — praised in reviews — suggests they'd be comfortable providing.
Are Ward's Aluminium set up to work with businesses, not just homeowners?+
Yes — they're GST registered and operate as a trust entity, which means they're structured for business-to-business engagements and can provide compliant tax invoices. The repeat-client review comes from someone who describes working with them 'on numerous projects over the past few years,' suggesting they're comfortable managing ongoing commercial relationships rather than just one-off residential jobs. If you're a contractor or property manager looking for a reliable aluminium supplier and installer, that commercial track record is worth noting.
How communicative is Ward's Aluminium during a project?+
Communication is one of the two things customers explicitly call out — one reviewer described it as a standout quality that's 'hard to find these days.' They're noted for taking time to understand what's actually needed before starting, and for offering practical advice that affects the final result. That said, this comes from a small sample of reviews, so we'd suggest asking upfront how they prefer to update clients during a job if that matters to you.