Golds Termite and Pest Control
Morgan removes a wasp nest for free mid-visit — the kind of thing repeat customers keep coming back for.
Technician Morgan is named in the majority of recent reviews and is consistently described as thorough, punctual, and unusually transparent about what he's doing and why, including pointing out potential termite risk areas that weren't part of the original booking. The warranty appears to be actively honoured — not just offered — with at least one documented case of a prompt return visit at no charge, so it's worth asking them to confirm the specific terms for your service type when you book.
Their work
What it's like working with them
Based on a sample of Google reviews (166 total)
“communicate the process before doing anything and ask permission to enter the rooms”
“they honoured their warranty period without hesitation, returning promptly to respray”
What they help with
Based on what their customers hired them for
How they stack up
Context from 369 pest controls in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Golds Termite and Pest Control
Paul and Morgan are the two names that appear again and again across Golds' reviews — Paul as the experienced owner who's been running this Townsville operation for around 26 years, and Morgan as the lead technician who handles everything from general pest sprays to termite barrier installations and inspections. Morgan in particular draws consistent praise for explaining what he's doing before he enters each room, flagging problem areas homeowners didn't know existed, and going beyond the booked job — one customer noted he removed a growing wasp nest at no extra charge during a routine pest spray. The front-of-house coordinator Mia handles bookings and is specifically credited with making the scheduling process smooth, including fitting in urgent jobs before furniture deliveries. Golds covers both general pest control (cockroaches, wasps, ants) and the more specialised termite side — inspections, chemical barriers, and annual monitoring — which makes them a practical single-provider option for Townsville homeowners who want to manage both threats through one company. Their warranty is real: one customer who saw cockroach activity two months post-treatment had Golds return promptly without dispute, which is worth knowing before you book. Long-term repeat customers — some going back four or more years — appear regularly in the reviews, which tends to reflect confidence in the product's longevity, not just the visit itself.
Best for: annual termite inspections and barrier installations on residential homes, households wanting a single provider for both termite and general pest control, and homeowners moving into a previously rented or unfamiliar property.
Location
Often needed together
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Claim This Profile — Free →Common questions about Golds Termite and Pest Control
What areas does Golds Termite and Pest Control service?+
Golds is based in Belgian Gardens and primarily services the Townsville region. Reviews mention jobs completed in Kelso, Belgian Gardens, and other Townsville suburbs. If you're outside central Townsville, it's worth calling ahead to confirm they cover your area, as the reviews don't specify outer boundary suburbs.
Does Golds handle both general pest control and termites, or just one?+
They do both, and this is one of their practical advantages for Townsville homeowners. Customers reference general pest sprays (cockroaches, wasps, ants) alongside full termite inspections, chemical barrier installations, and annual termite monitoring checks. Paul and Morgan often complete both services in a single visit, which several customers mention as convenient.
What do customers say about Golds' pricing?+
Multiple reviewers describe the pricing as affordable, reasonable, or competitive relative to other Townsville pest control companies. One customer specifically noted Morgan's service was 'very reasonably priced' and another called it 'affordable' with good attention to detail. Golds doesn't publish a public price list, so it's worth calling for a quote — but the review pattern suggests pricing is unlikely to be a sticking point.
Does Golds offer a warranty on their treatments?+
Yes, and based on reviews, they appear to honour it actively. One customer reported cockroach activity two months after treatment and Golds returned promptly to respray specific areas without dispute. At least one other reviewer mentions sleeping easier knowing the warranty is in place. Ask them to confirm the exact warranty period and conditions for your specific service type when booking.
How quickly can Golds fit in a job?+
Several reviews indicate same-day or very fast response, including one customer who was fitted in at the last minute before furniture arrived. Mia handles bookings and is specifically praised for making the scheduling process easy and efficient. For urgent jobs — like suspected termite activity — customers report being seen quickly, though availability will vary, so call directly for current lead times.