Makin waves pool services
Tavis personally responds to equipment failures and has replacement parts installed within days, according to multiple Townsville customers.
The standout practical signal is speed on equipment failures: multiple reviewers mention same-day or next-day response and parts sourced within days, which matters when a broken chlorinator or pump means a pool turns green fast. Worth noting: based on only 11 reviews, the sample is too small to draw firm conclusions about consistency — the most recent reviews show more variation in experience than earlier ones, so it's worth asking Tavis directly about current workload and turnaround times before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 244 pool maintenances in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Makin waves pool services
Tavis is the name behind Makin Waves — he personally handles pool inspections, chemical treatments, equipment diagnosis, and repairs, and reviews consistently credit him with explaining exactly what he's doing and why at each visit. Where this operation stands out is its scope: beyond routine servicing, Tavis has handled simultaneous chlorinator and pump failures, burnt-out pool cells, plumbing repairs, concreting, and electrical works connected to pool systems — a wider range than most standalone maintenance providers take on. He's attracted specific praise for his Green to Clean recovery service, rescuing pools that have turned swampy after equipment failures or extended absences, which suggests he's a practical first call for distressed pool situations rather than just scheduled upkeep. New pool owners unfamiliar with their equipment also feature in the reviews — one customer bought a home with an unknown pool history and credits Tavis and his team with a thorough inspection and multi-trade repair process. The business operates as a registered company with GST registration, which matters for any homeowner wanting proper invoicing or who needs equipment replacement documented for insurance. Based in Garbutt, Tavis appears to service across greater Townsville, with Mount Louisa and surrounding suburbs mentioned by customers.
Best for: emergency pool equipment failures needing fast diagnosis and replacement, green pool recovery after extended absences or equipment breakdowns, and new pool owners in the Townsville area wanting a thorough inspection and clear explanation of their system.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Makin waves pool services
What areas does Makin Waves Pool Services cover?+
The business is based in Garbutt and reviewers mention locations including Mount Louisa, with references to servicing across greater Townsville. Reviews don't specify a formal service radius, so if you're outside central Townsville it's worth calling Tavis directly to confirm he covers your suburb before booking.
Can Makin Waves handle emergency pool equipment failures?+
Yes — this appears to be a genuine strength. Multiple customers describe same-day or next-day callouts for broken chlorinators, failed pumps, and burnt-out pool cells, with replacement parts sourced and installed within a few days. One reviewer called about a cloudy pool and had a new cell installed within three days. If you have an urgent equipment failure, this looks like a sensible first call in the Townsville area.
Does Tavis only do regular maintenance, or does he handle repairs too?+
Based on the reviews, Makin Waves goes well beyond routine cleaning and chemical checks. Customers mention equipment diagnostics and replacement, pool plumbing repairs, pool-related electrical works, and even concreting — all handled by Tavis and his team as part of broader pool repair jobs. One new homeowner had a comprehensive inspection plus multi-trade repairs completed after purchasing a house with an unknown pool history.
What do customers say about Tavis's pricing and quoting process?+
Reviewers describe quotes as detailed, well-explained, and affordable, with one customer specifically noting the quote covered both chemical treatment and equipment replacement clearly before work started. No reviews raise concerns about unexpected costs or pricing disputes. For accurate pricing on your specific situation — especially equipment replacements — it's worth sending photos of your setup as at least one customer did before getting a quote.
Is Makin Waves Pool Services suitable if I'm new to owning a pool?+
Several reviewers mention that Tavis takes time to explain what he's doing and why at each service, which multiple customers — including a first-time pool owner — found particularly valuable. One reviewer who knew little about pools had a thorough inspection carried out and came away confident in the process. If you've recently bought a home with a pool and aren't sure of its condition or history, a full inspection service appears to be something Tavis offers.