Kingston Roofing
A 24-year-old registered roofing company with almost no documented job history to evaluate.
Two of those reviews specifically call out the manager Tim for poor phone conduct, meaning that concern clears the minimum threshold to take seriously rather than dismiss as a one-off. What's genuinely hard to assess is whether completed roofing work is competent, because not one reviewer describes a job that was actually carried out. Before engaging, it would be worth calling to gauge responsiveness yourself and asking for references from past residential or commercial jobs you can actually follow up on.
What it's like working with them
Based on a sample of Google reviews (3 total)
“Please Dont waste your money”
What they help with
Based on what their customers hired them for
How they stack up
Context from 353 roofings in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Kingston Roofing
Tim, named as the manager in customer accounts, is the primary point of contact at this Railway Estate roofing operation — and the way he handles incoming calls is the most documented aspect of how the business operates day-to-day. The business has been trading for roughly 24 years and is registered as a company with an active GST registration, which means it can invoice for commercial and residential work and has at least maintained its formal business standing over a long period. Despite that longevity, the Google presence is limited to three reviews, all from the same date, which makes it very difficult to understand what roofing services they actually deliver — whether that's re-roofing, leak repairs, guttering, or storm damage work. No reviewer describes a completed job, so there's no basis for assessing workmanship, pricing, or turnaround times. For a homeowner trying to gauge whether this contractor suits their project, the credentials are present on paper but the on-the-ground picture is almost entirely opaque.
Best for: homeowners who conduct thorough due diligence before hiring and are able to verify roofing credentials and past work quality independently, given the limited review record available.
Location
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Claim This Profile — Free →Common questions about Kingston Roofing
What do customers say about Kingston Roofing's communication?+
The only available reviews — three in total — all raise concerns about communication, with two specifically describing the manager Tim as hostile on the phone. No reviewer describes a positive interaction or a completed job, so there is no offsetting feedback to balance against this. If you plan to make contact, it may be worth noting how your initial call is handled. Reviews don't describe email or online enquiry experiences, so that could be worth trying as an alternative channel.
Is Kingston Roofing a legitimate, registered business?+
Yes — Kingston Roofing is registered as a company and holds an active GST registration, meaning it can legally invoice for goods and services. The business has been operating for approximately 24 years, which indicates it has maintained formal business standing over a long period. However, formal registration alone doesn't speak to workmanship or service quality. It's still advisable to request references and verify any relevant roofing licences for Queensland before proceeding.
What types of roofing work does Kingston Roofing handle?+
Based on their category listing as a roofing contractor in Railway Estate, QLD, they would typically cover services such as roof repairs, re-roofing, leak repairs, guttering, and storm damage work. However, none of the three available customer reviews describe a specific completed job, so there's no direct confirmation of which services they actually perform or specialise in. Confirming their specific capabilities and whether they handle residential or commercial work — or both — would be an important first question. Reviews don't shed light on pricing or turnaround times either.
Does Kingston Roofing operate in areas beyond Railway Estate?+
Their listed location is Railway Estate in Townsville, QLD, but customer reviews don't mention specific suburbs or service radius. No reviewer describes where their property was located. It's worth asking directly which postcodes or suburbs they're willing to travel to, and whether travel fees apply outside their immediate area.
Are there any verified quality signals for Kingston Roofing's actual roofing work?+
Not from the available reviews — all three focus on the experience of contacting the business rather than on any roofing job being carried out. The business does have roughly 24 years of trading history and formal company registration, which are structural indicators of longevity, but they don't speak to workmanship quality. Asking for photos of past jobs or references from previous clients would be the most practical way to bridge that information gap before committing to a quote.