SuperGreen Solutions
Customers return years later for system expansions — and bring their family members with them.
The named staff structure matters here — Sean handles consultations with enough technical depth that customers feel informed rather than sold to, while Vanessa and Ben handle aftercare queries and Jason manages procurement, which reviewers say included reserving equipment for a new build before it sold out. One reviewer noted a delay tied to a Tesla warranty process outside the company's control, and the team still gets credit for supporting the customer through it — a useful signal about how they handle problems they didn't cause. If you're weighing up a battery system, their familiarity with both the Queensland battery rebate application process and the specific behaviour of Sungrow and Tesla Powerwall hardware is the most practically useful thing reviews confirm.
Their work
What it's like working with them
Based on a sample of Google reviews (27 total)
“The office handled all aspects with our energy retailer”
What they help with
Based on what their customers hired them for
How they stack up
Context from 381 solar panel installations in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About SuperGreen Solutions
SuperGreen Solutions specialises in full-spectrum residential and commercial solar energy systems — not just panel installation, but battery storage, EV charging, system expansions, and rebate management handled end-to-end by the office team. Sean leads the sales and consultation side, visiting homes in person to assess roof orientation and layout before recommending specific panel counts and equipment configurations; reviewers repeatedly note he brings printed spec sheets and walks through pros and cons without pushing a particular outcome. Jason handles procurement and project coordination, including securing equipment ahead of stock shortages for new builds still under construction. On the technical and customer service side, Ben and Vanessa are named for post-installation support, and installers — including contracted teams like Sureline Solar — draw praise for clean, discreet work on both new and established homes. The business works across a wide scale: from standard 5kW residential systems up to 100kW commercial builds and complex multi-stage setups with 3-phase power, hybrid inverters, and 25kWh battery banks. They're particularly well-suited to homeowners who want a single point of contact from quote through to grid connection and government rebate applications, including Queensland's battery rebate scheme.
Best for: homeowners wanting battery and solar installed together with rebate paperwork handled, multi-stage system expansions in existing homes, new builds requiring pre-completion energy planning, and commercial properties needing large-scale solar above 20kW.
Location
Often needed together
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Claim This Profile — Free →Common questions about SuperGreen Solutions
Does SuperGreen Solutions handle the Queensland battery rebate paperwork?+
Yes — multiple reviewers specifically mention the office team managing the Queensland battery rebate application process on their behalf. One customer noted the office 'aided us with the application for the Queensland battery rebate' without them needing to navigate it themselves. This seems to be a standard part of the service rather than something you'd need to request separately. It's worth confirming the current rebate availability when you contact them, as government schemes change.
What solar and battery brands does SuperGreen Solutions typically install?+
Reviews mention Tesla Powerwall (including Powerwall 3) and Sungrow as the primary brands across residential installs, with Sungrow systems appearing in multi-stage setups up to 25kW hybrid inverters and 25kWh battery banks. One long-term customer highlighted that choosing Sungrow made it straightforward to expand their system in stages over several years. The business also installs 3-phase EV chargers alongside energy systems. For commercial work, they've handled systems up to 100kW, though brand specifics at that scale aren't detailed in the reviews available.
Does SuperGreen Solutions work on new builds or only existing homes?+
They work on both. Reviewers include customers who engaged them before their new build was complete, with Jason credited for securing equipment in advance of stock running out during construction. They also advise on infrastructure decisions like 3-phase power connection and heat pump hot water systems during the build phase. For existing homes, they handle standard installs, system upgrades, and battery additions to panels already in place — including on rental properties.
What areas does SuperGreen Solutions service?+
The business is based in West End, QLD, and reviews reference jobs in Townsville, Saunders Beach, and Kiwan, suggesting they cover the greater Townsville and North Queensland region. One reviewer mentions their daughter's home in Kiwan being fitted with a system, and commercial work references are also Townsville-based. If you're outside the Townsville metro area, it's worth checking directly whether they cover your location before booking a quote.
What happens if there's a problem with the system after installation?+
Aftercare support is a recurring theme in reviews — Vanessa and Ben are named specifically for handling post-installation queries and follow-up service. One reviewer had an issue with a Tesla Powerwall warranty that required dealing with Tesla directly (outside SuperGreen's control), and noted the team still provided backup support throughout that process. Another customer contacted them years after installation for updated usage advice, and received it without issue. Reviews suggest responsiveness after the job is completed is a genuine strength of this business.