Cheyne Shades & Canvas
Ben treats each shade sail as a custom fit — customers repeatedly say the result went beyond what they expected.
That said, all 7 are five-star and several go out of their way to describe outcomes that exceeded expectations, not just work that was 'done well,' which is a different kind of praise. The standout pattern across the sample is that customers name Ben specifically and repeatedly, suggesting you're hiring a person as much as a business — if consistency of operator matters to you, that's a meaningful signal from a sole trader arrangement. Before booking, it's worth confirming lead times and availability, as a one-person operation with a strong local word-of-mouth following may book out quickly.
Their work
What it's like working with them
Based on a sample of Google reviews (7 total)
“Cannot recommend Ben enough for the amazing service”
“Our new shadesail exceeds our expectation”
What they help with
Based on what their customers hired them for
How they stack up
Context from 264 waterproofings in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Cheyne Shades & Canvas
Ben and Amanda run this sole-trader shade sail operation out of Currajong, and what sets them apart is that Ben approaches each installation as a custom fit rather than an off-the-shelf fix — multiple customers independently use the word 'art' or describe results that exceeded their expectations, which is uncommon language for what the broader Waterproofing category implies. Ben handles the on-site work, quoting, and installation, and is consistently praised for patience and knowledge when helping homeowners navigate fabric, sizing, and rigging decisions. Amanda appears to play a supporting role that customers notice and name, suggesting the business runs with genuine team coordination even at sole-trader scale. Their bread-and-butter work is residential shade sail installation over pool areas — both new setups and replacements of weather-damaged or broken sails — rather than the broader waterproofing or canvas work the category and business name might suggest. Homeowners dealing with an existing shade sail that's failed in a storm or reached end-of-life appear to be exactly the client this business is set up to serve, given the repeat pattern of storm-damage replacements in the reviews.
Best for: replacing a storm-damaged or worn-out shade sail over a pool area, homeowners wanting a custom-fitted shade sail rather than a generic solution, and Townsville residents who prefer dealing directly with the person doing the work.
Location
Often needed together
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Claim This Profile — Free →Common questions about Cheyne Shades & Canvas
What type of work does Cheyne Shades & Canvas actually specialise in?+
Based on the review sample, the core work is residential shade sail installation and replacement — particularly over pool areas. Multiple customers mention having an existing sail damaged in bad weather and contacting Ben to supply and fit a replacement. The business name references canvas more broadly, so it's worth asking directly if you have a different canvas or awning project in mind, but shade sails appear to be the primary focus.
Who will actually show up to do the work?+
This is a sole-trader operation run by Ben, who handles quoting, installation, and on-site work. Amanda is also named by customers and appears to be involved in the business in a support capacity. Customers consistently describe interactions with Ben as friendly, patient, and knowledgeable, so you're dealing directly with the operator rather than a subcontracted crew.
What do customers say about pricing?+
One review specifically calls out price as a positive alongside quality and service, suggesting the pricing is seen as fair for the quality delivered. However, with only 7 reviews in total, there isn't enough data to draw strong conclusions about where Cheyne Shades & Canvas sits relative to other local providers. It's worth getting a quote and comparing — Ben appears to provide quotes as part of the process based on customer descriptions.
Does Cheyne Shades & Canvas service areas outside Currajong?+
Reviews don't mention specific suburbs beyond the Townsville region context. As a sole trader based in Currajong, travel range will likely depend on job size and location — this is worth confirming directly with Ben when you make contact, particularly if you're outside the immediate Townsville area.
How does the process work from first contact to installation?+
One customer specifically describes the journey 'from first contact and quotes to arrival of our shade sail' as brilliant, and another highlights strong communication and timeliness throughout. The process appears to include an initial consultation and quoting stage before fabrication and installation. Given Ben handles the work personally, it's reasonable to ask upfront about current lead times, as a small operation with good word-of-mouth can book out.