North East Locksmiths
Called in after other locksmiths failed, they fixed car keys on the spot and got lockouts sorted within the hour.
The detail that matters most is how often they get called after another locksmith has already failed, then sort it on the spot. One customer spent $300 elsewhere over four days before these guys fixed it within an hour at home. The crew is name-specific rather than a rotating cast: Adam for locks and latches that need redoing on the first visit, Shaun for rekeying a whole property with clever access setups, Anthony for after-hours car jobs. Two complaints about Wayne's phone manner point to a real pattern worth factoring in, though both came from customers whose complex key programming had hit a wall. If your job involves new car keys, ask outright whether they'll cover it if the programming doesn't take.
Their work
What it's like working with them
Based on a sample of Google reviews (283 total)
“came out and fixed the problem”
“suggesting different key setups”
“attended after hours and provided great service”
“made good clear communication about his availability”
“solved the issue in 5 mins”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About North East Locksmiths
The reviews show a crew that handles car keys as often as house locks, so this is a genuine all-rounder rather than a door-only shop. Adam gets the most mentions for turning up on time and fixing the problem on that first visit, whether it's a jammed door latch or a key that won't turn in a motorhome barrel. Shaun handles home lock work that needs a bit more thought, like rekeying an Airbnb with different access levels for cleaners and gardeners. Anthony is the one customers praise for after-hours callouts, including a car break-in report done for insurance after dark. Wayne appears in several reviews as the problem solver, including an EV that was sorted in five minutes at Falls Creek. The team also does commercial lock systems, with one construction firm saying they switched over their entire security key setup and never looked back. Recent reviews have trended higher than earlier ones, which is a decent sign for a business that's been running about four years.
Best for: car key and fob programming after other locksmiths have failed, rekeying whole properties with layered access, and emergency lockouts where the tech needs to arrive the same day.
Location
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Claim This Profile — Free →Common questions about North East Locksmiths
Do they do emergency lockouts?+
Yes. Several reviews mention callouts the same day, and one mother said the tech arrived within 25 minutes even though she lives out of town. Anthony gets praised for attending after hours, so it's worth phoning rather than assuming overnight isn't possible.
Can they make keys for any car?+
The reviews cover a wide spread: VW Passat, Porsche, an EV, a motorhome, and generic key fobs. They've built a new remote from an aftermarket blank casing and sorted a key that got wet on a fishing trip. Best to call with your make and model to confirm.
Are they better for homes, cars, or commercial work?+
The sample shows all three, with roughly half the reviews about houses and the rest split between cars and commercial. Adam does most of the home latch and lock replacements, while Anthony and Wayne handle vehicle electronics. They also quoted a construction firm on a full security key system swap.
What do customers say about their pricing?+
Most say it's fair, reasonable, or better than expected. One customer said they were cheaper than other quotes. The two negative reviews dispute charges for key programming that didn't work, so on complex electronic keys it's worth confirming in writing what happens if the first attempt fails.
Who should I ask for by name?+
Reviews consistently name Adam for prompt, first-visit fixes on house locks and latches. Shaun gets praise for property-wide rekeying jobs. For car key programming or diagnostics, Wayne is the one who sorted an EV in five minutes, and Anthony handles after-hours callouts.