Adelaide Appliance Gallery
The same team that installs your Miele can repair it years later — no third-party handoffs.
That mismatch between expectation and reality is worth confirming at point of sale: ask specifically what is included in the quoted price and whether the installation date is locked in before the appliance leaves the warehouse. Named staff — Cushla and Zac in sales, Sam and Ali on installation, Craig on repairs — are mentioned often enough that requesting a familiar technician by name when rebooking appears to be a realistic option. The business is particularly well-suited to homeowners investing in premium European appliances who want ongoing support rather than a one-off transaction.
Their work
What it's like working with them
Based on a sample of Google reviews (98 total)
“SMS and email communications were first class”
What they help with
Based on what their customers hired them for
How they stack up
Context from 214 appliance repairs in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Adelaide Appliance Gallery
Operating as both 'Mr Dishwasher' and Adelaide Appliance Gallery for over 26 years, this Fullarton-based business covers the full appliance lifecycle under one roof — sale, delivery, installation, and repair — which several customers specifically called out as the deciding reason they chose them over big-box retailers. Cushla is the standout name in sales: reviews credit her with going well beyond the expected, including organising cooking demonstrations, calling rival manufacturers on customers' behalf, and solving tricky fit challenges like whether a NEFF oven would suit an existing cavity. Zac handles showroom sales with a no-pressure style that multiple reviewers noted, particularly for dishwashers and washing machines, while Sam is named repeatedly as the go-to installer — professional, methodical, and thorough enough to explain settings before leaving. Craig fields repair and service calls, and the team demonstrates the ability to handle more complex repair scenarios, such as a stacked Bosch washing machine requiring two technicians. The business suits homeowners who want to buy premium European brands (Miele, ASKO, Siemens, Smeg, NEFF) with continuity of care — the same business that sells the machine can service or repair it years later — and long-term customer relationships spanning 30-plus years appear repeatedly in reviews.
Best for: buying and installing premium European dishwashers and washing machines with the same team handling future repairs, homeowners who want guided advice rather than a self-serve retail experience, and appliance owners needing a repair callout from a business that already knows their product.
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Claim This Profile — Free →Common questions about Adelaide Appliance Gallery
Does Adelaide Appliance Gallery handle installation, or do I need to arrange that separately?+
The business offers installation as part of its service, and many customers praised the seamless handoff from sale to install. However, at least one reviewer was caught off guard when the delivery driver arrived without an installer booked, leaving them to hire one independently and wait ten days. It is worth confirming at the time of purchase exactly what is included — delivery only versus delivery plus installation — and getting the installation date locked in before the appliance leaves the warehouse.
Which brands does Adelaide Appliance Gallery stock and specialise in?+
Reviews mention ASKO, Miele, Siemens, Bosch, NEFF, Smeg, and Fisher & Paykel across dishwashers, washing machines, ovens, and dryers. The business appears to focus on mid-to-premium European appliances rather than entry-level brands. Customers buying high-end appliances like Miele washing machines and NEFF ovens noted that the sales staff had genuine product knowledge, including the ability to advise on fit for unusual kitchen configurations.
Can Adelaide Appliance Gallery repair an appliance I didn't buy from them?+
Yes — reviews reference repair callouts for brands like Bosch, LG, and others, including a stacked washing machine repair that required two technicians. Craig is named in reviews as the repair and service technician. One reviewer noted that a callout fee applied even when the technician couldn't fully resolve an LG ice dispenser fault, so it is worth asking upfront about call-out costs and whether a repair quote comes with any guarantee of resolution.
What is the service area for Adelaide Appliance Gallery?+
The business is based in Fullarton in Adelaide's inner south, and customer reviews reference suburbs across metropolitan Adelaide including Aldgate in the Adelaide Hills. Reviews don't specify a defined service radius, so if you're outside the inner metro area it's worth calling to confirm whether they cover your location for installation and repair callouts.
Do they sell dishwasher detergent and laundry products, and can I order online?+
Yes — multiple long-term customers buy dishwashing powder, rinse aid, and laundry concentrate directly from the business, with some noting they've used the products for 30-plus years. Online ordering is available but has attracted complaints about login errors and accounts not being recognised. Phone orders are reliable according to at least one reviewer who found staff could locate their account immediately when the website couldn't. If you run into website issues, calling the store directly appears to be the faster option.