Ivory Cleaning Services
Ivory Cleaning Services shows concerning pattern of end-of-lease cleans resulting in lost rental bonds.
From 90 Google reviewsHowever, customers consistently praise their general cleaning, carpet work, and driveway cleaning, with Vidura's team earning specific mentions for maintaining high standards. The stark divide suggests they may be better suited for regular cleaning jobs rather than the high-stakes end-of-lease work that's generated most complaints.
Their work
What it's like working with them
Based on a sample of recent customer reviews (90 total)
“communicate via email and this was honoured”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 oven & bbq cleanings in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ivory Cleaning Services
Ivory Cleaning Services handles a diverse range of cleaning work beyond just ovens and BBQs, with customers mentioning end-of-lease cleans, carpet steam cleaning, driveway cleaning, and general house cleaning. The team is led by Vidura, who customers specifically praise for maintaining high standards and ensuring jobs are completed properly. They work across both residential and commercial properties, with reviews mentioning everything from single-room carpet jobs to entire warehouse cleaning projects. Their communication style stands out - multiple customers highlight their preference for email correspondence being honoured throughout the entire process, with detailed quotes provided upfront before service dates. The business appears well-suited for customers who want clear documentation and no surprise costs, though their broad service range means quality can vary depending on the specific job and team member assigned.
Best for regular house cleaning, carpet steam cleaning with furniture moving, and customers who prefer detailed email communication with upfront quotes.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Ivory Cleaning Services
What do customers say about Ivory's end-of-lease cleaning?+
Reviews show mixed results for bond cleans, with several customers reporting they lost their entire rental bonds despite using Ivory's services. Multiple reviews mention real estate agents raising concerns about the cleaning standard and warning other tenants. However, their general cleaning and carpet work receives much more positive feedback, suggesting they may be better suited for regular cleaning rather than high-stakes bond cleans.
Who leads the cleaning teams at Ivory?+
Vidura leads the main team and is specifically mentioned by name in several positive reviews for maintaining high standards and ensuring jobs are completed properly. Customers praise his team's work on driveways, windows, and general cleaning. The quality of service appears to vary depending on which team member is assigned to your job.
Does Ivory accommodate specific communication preferences?+
Yes, multiple customers mention that Ivory honoured their preference for email-only communication throughout the entire process. They provide detailed quotes via email before service dates so customers can review and agree to pricing beforehand. This appears to be one of their standout service features that customers specifically appreciate.
What types of properties does Ivory clean?+
Reviews show they handle both residential and commercial work, from single-room carpet jobs to entire warehouse cleaning projects. They've cleaned everything from small apartments to large 5-bedroom double-storey homes, plus commercial premises. However, the quality consistency appears better for smaller residential jobs than large-scale end-of-lease cleans.