Alpha Security Systems Pty Ltd
Alpha Security resolves urgent alarm problems over the phone at no charge and fixes systems others declared unrepairable.
From 28 Google reviewsMultiple customers specifically mention he fixed systems that other security companies declared unrepairable, saving them from costly full replacements. The standout pattern is his willingness to provide detailed phone troubleshooting first rather than automatically booking paid callouts, with several reviews praising solutions delivered within minutes of calling.
What it's like working with them
Based on a sample of recent customer reviews (28 total)
“Advised by another provider that the keypad could not be replaced”
“came out the next day and the problem was solved”
What they help with
Based on what their customers hired them for
How they stack up
Context from 30 security & cctvs in Adelaide
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Alpha Security Systems Pty Ltd
Con leads Alpha Security Systems and specialises in alarm system repairs, CCTV installations, and emergency phone support for malfunctioning security systems. Multiple customers describe calling with urgent alarm problems at 3am or during weekend emergencies, with Con providing step-by-step troubleshooting over the phone to resolve issues immediately. He handles both residential installations for new builds and repairs for existing systems that other providers have declared unfixable, often saving customers from costly full system replacements. Reviews consistently highlight his willingness to provide free phone support even to non-customers, and his practice of not charging for simple fixes that take minimal time. The business serves Adelaide homeowners who need responsive security system support, particularly those dealing with false alarms, keypad failures, or systems that have been problematic for other technicians.
Best for: emergency alarm troubleshooting, repairing systems other providers can't fix, new build security installations, and customers who want thorough explanations of their security systems.
Location
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Claim This Profile — Free →Common questions about Alpha Security Systems Pty Ltd
Does Alpha Security provide emergency alarm support?+
Yes, multiple customers report calling Con at Alpha Security during emergency situations, including 3am false alarms, and receiving immediate phone support. He provides step-by-step troubleshooting over the phone to help resolve urgent alarm issues, often without requiring a callout. Several reviews specifically praise his availability and patience during stressful alarm situations, with customers noting he helped them avoid disturbing neighbours with ongoing false alarms.
Will Alpha Security charge for phone troubleshooting?+
Based on customer reviews, Con frequently provides free phone support, even to non-customers calling for help. Multiple reviews mention receiving detailed troubleshooting assistance at no charge, with one customer noting he 'said it wasn't that hard and don't worry about a charge for the visit' after a quick repair. Reviews suggest he tries to resolve issues over the phone first before recommending paid service calls.
Can Alpha Security repair systems other companies won't touch?+
Yes, several customers specifically mention Alpha Security successfully repairing or replacing components that other security providers declared unfixable. One customer was told by another provider they'd need a complete new system, but Alpha Security simply replaced the keypad and saved them significant cost. Reviews indicate Con has expertise with older or problematic systems that other technicians struggle with.
What do customers say about Alpha Security's installation work?+
Installation customers consistently praise the thorough explanations provided during setup, with Con taking time to ensure customers understand how their new systems work. Reviews mention professional workmanship, competitive pricing, and willingness to work around customer schedules including Saturday morning commissioning. Several customers specifically mention high-quality cameras and comprehensive explanations of the complete setup process.