Papworth Security
Papworth Security's Neville explains camera specifications in plain English while responding within 30 minutes to initial enquiries.
From 96 Google reviewsMultiple customers mention he responds within 30 minutes to initial enquiries when competitors don't call back, and several note he provides quotes $1000+ below alternatives while maintaining quality. The standout pattern is his post-installation support - customers regularly mention him returning days later to re-explain systems or spending extra time ensuring family members can use the mobile apps confidently.
Their work
What it's like working with them
Based on a sample of recent customer reviews (96 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 30 security & cctvs in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Papworth Security
Owner-operator Neville specialises in residential CCTV systems using Hikvision equipment, with particular expertise in upgrading older systems and integrating multiple zones. Reviews consistently highlight his technical knowledge in explaining megapixel differences, setting up mobile apps, and customising installations for specific property layouts. He handles both new installs and system upgrades, often working with existing cameras where possible to reduce costs. Customers frequently mention his thorough post-installation support, including returning days later to re-explain systems and setting up family members' phones. His approach involves detailed consultation using floor plans and on-site assessments before installation, making him well-suited for homeowners wanting tailored security solutions rather than standard packages.
Best for: residential CCTV upgrades using existing equipment, Hikvision night vision systems, customers wanting detailed technical explanations, and homeowners needing comprehensive mobile app setup and ongoing support.
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Claim This Profile — Free →Common questions about Papworth Security
What security equipment does Neville specialise in?+
Neville primarily works with Hikvision camera systems, particularly their colourvue night vision models that provide colour images even in darkness. Multiple customers mention he offers 4MP, 6MP and 8MP options and explains the differences clearly. He also installs alarm systems with pet-friendly sensors and Ring doorbells, often integrating multiple components into comprehensive security solutions.
How does Neville's pricing compare to other security installers?+
Several customers specifically mention Neville's competitive pricing, with one noting his quote was $1000 less than an alternative while maintaining high quality. Reviews consistently describe his prices as 'very reasonable' and 'fair', suggesting he offers good value rather than premium pricing. He also helps reduce costs by incorporating existing cameras into upgraded systems where possible.
What support does Papworth Security provide after installation?+
Neville is known for exceptional post-installation support, often returning days after installation to re-explain systems and ensure customers are comfortable using them. He sets up mobile apps on family members' phones, provides detailed tutorials, and customers mention he's available for ongoing questions and system adjustments. Several long-term customers note he's been servicing their systems for years.
Does Neville work on both residential and commercial properties?+
While most reviews focus on residential installations, several mention commercial work including golf clubs and business premises. He handles both new installations and upgrades to existing systems, and customers note he can work with complex multi-zone setups and custom requirements for different property types.