Fort Knox Security Adelaide
Fort Knox Security Adelaide maintains 10-25 year customer relationships with Jim's weekend inspections and 24/7 availability.
From 78 Google reviewsJim's hands-on approach includes weekend property inspections and 24/7 phone availability, while his team of named technicians (Gino, Tony, Matt, Rob) each receive specific praise for different skills. The business excels at upgrading existing systems rather than complete replacements, and several reviews highlight their ability to remotely troubleshoot monitoring issues.
Their work
What it's like working with them
Based on a sample of recent customer reviews (78 total)
“Have used Fort Knox for over 10 years”
“Quotes were comprehensive and outlined every thing”
What they help with
Based on what their customers hired them for
How they stack up
Context from 30 security & cctvs in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Fort Knox Security Adelaide
Jim leads Fort Knox Security with over 40 years of experience specialising in monitored alarm systems and CCTV installations for both residential and commercial properties. His team includes technicians like Tony, Matt, Rob, and Gino, each praised for specific skills—Gino handles battery replacements and service calls, while Matt focuses on WiFi integration and system explanations. They're known for comprehensive quotes outlining every component, weekend availability for inspections, and hard-wired camera systems with mobile app integration. Reviews consistently mention their ability to troubleshoot remote monitoring issues, even diagnosing problems 600km away, and their willingness to upgrade existing systems rather than complete replacements.
Best for: long-term monitored security systems with ongoing maintenance, CCTV installations with mobile app integration, upgrading existing security systems, and customers wanting 24/7 owner availability.
Location
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Claim This Profile — Free →Common questions about Fort Knox Security Adelaide
Does Fort Knox Security provide after-hours support?+
Yes, multiple reviews mention Jim answering his phone 24/7, with one customer noting he came for a property inspection on Saturday. They also provide remote troubleshooting support—one customer had their system diagnosed and fixed while they were 600km away from home. This suggests they offer comprehensive ongoing support beyond just installation.
What specific team members handle different types of work?+
Reviews consistently mention specific technicians by name: Gino handles battery replacements and service calls, Tony works on camera installations, Matt specialises in WiFi integration and system explanations, and Rob assists with installations and upgrades. Jim, the owner with 40+ years experience, handles consultations, quotes, and complex troubleshooting. This named-technician approach suggests consistent service quality.
Do they work on existing security systems or only new installations?+
Fort Knox Security frequently upgrades existing systems rather than requiring complete replacements. Multiple reviews mention system upgrades over the years, with one customer noting significant cost savings compared to their previous provider who wanted to replace everything. They also troubleshoot and optimise systems installed by other companies, suggesting they're comfortable working with various brands and configurations.
What areas around Adelaide do they service?+
Based in Plympton Park, they service residential and commercial properties across Adelaide, with reviews mentioning work in Vale Park and Adelaide Hills properties. One review specifically mentions them managing a 'large family estate in the Adelaide Hills,' suggesting they handle both metropolitan and regional properties. Contact them directly to confirm coverage for your specific location.