MSE Alarms
MSE Alarms provides free phone troubleshooting instead of charging for inspections while patiently explaining system operations.
From 32 Google reviewsCustomers consistently name specific technicians like Zahed for after-hours emergencies, Manny and Earl for installations, highlighting the continuity of skilled staff. The business appears to specialise in maintaining older security systems that other companies won't touch, making them valuable for heritage homes with vintage equipment.
Their work
What it's like working with them
Based on a sample of recent customer reviews (32 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 30 security & cctvs in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About MSE Alarms
Michael Bonaccurso runs MSE Alarms with a focus on comprehensive security solutions that combine CCTV, alarm systems, and intercom installations for both residential and commercial properties. The business handles everything from urgent after-hours alarm repairs to complete security system designs for new home builds, with technicians like Zahed, Manny, Earl, and Chirag regularly praised by name for their technical knowledge and patient explanations. Reviews highlight their willingness to provide free phone support rather than charging for unnecessary inspections, and their ability to maintain vintage security systems that other companies can't service. Their installation approach accommodates challenging situations like working around removalists and completing complex two-story installs while maintaining meticulous cleanup standards.
Best for: comprehensive security system packages combining CCTV, alarms and intercoms, emergency after-hours alarm repairs, maintaining vintage security systems other companies won't service, and new home security design during construction.
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Claim This Profile — Free →Common questions about MSE Alarms
Does MSE Alarms provide after-hours emergency service?+
Yes, multiple reviews document after-hours emergency responses, with technician Zahed specifically praised for taking emergency calls and arriving within an hour to fix urgent alarm issues. Customers mention receiving calm, measured phone support during alarm emergencies, with staff like Michael P providing reassurance during stressful situations. The business appears to prioritise emergency response as a core service offering.
Can MSE Alarms work with older or vintage security systems?+
Yes, they specialise in maintaining vintage security systems that other companies won't service. One customer specifically mentions having a vintage home security system from a company that no longer operates, and MSE was able to support and maintain the existing setup with minimal changes. Their technicians demonstrated detailed knowledge of older systems and provided comprehensive maintenance options.
What do customers say about MSE's pricing approach?+
Customers consistently praise MSE for providing free phone troubleshooting rather than charging for inspections. Multiple reviews mention Michael helping solve problems over the phone at no cost, while other companies wanted to charge significant amounts just to inspect systems. This approach appears to save customers substantial money and builds trust before any paid work begins.
Which technicians are regularly mentioned in customer reviews?+
Zahed is frequently praised for emergency responses and technical expertise, Manny (Mandeep) for patient installations and problem-solving, and Earl for professional installation work. Chirag is mentioned as an NBN specialist, while Michael Bonaccurso and Michael P handle customer service and system design. Customers appreciate the consistency of skilled, named technicians rather than random contractors.