URBAN SECURITY SA
Mohammed's post-installation follow-up — app walkthroughs, software tweaks, ongoing questions — is what customers mention most.
That said, 14 reviews is a small base, so treat these signals as early indicators rather than a statistically deep picture. If ongoing support and a tidy install matter to you, ask Mohammed upfront about his response times for post-install queries and what warranty or support period comes with the job.
Their work
What it's like working with them
Based on a sample of Google reviews (14 total)
“no wires hanging about all over the house”
What they help with
Based on what their customers hired them for
How they stack up
Context from 266 security & cctvs in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About URBAN SECURITY SA
Mohammed leads Urban Security SA, handling both residential and commercial CCTV installations across Adelaide — and reviews repeatedly single him out by name for post-installation follow-up, app walkthroughs, and tweaking camera settings after the job is done. That after-sales availability is the most consistent thread across these reviews: customers mention being shown exactly how to operate their systems and being able to reach Mohammed with questions long after the crew has left. The installation work itself is noted for tidy cable management — one customer specifically hired the team to fix a messy wiring job left by a previous installer, and another highlights that no wires were left exposed around the house. The business covers both homes and commercial premises, with completed jobs including residential properties, a sports club, and retail or office spaces. For homeowners buying CCTV equipment through them, the team appears to source quality hardware — HiLook cameras are named in one review — rather than generic off-the-shelf gear. Based on what's visible in reviews, Urban Security SA is likely a better fit for homeowners who want someone to walk them through the system properly than for those who just want the fastest possible installation and nothing more.
Best for: homeowners wanting a tidy CCTV install with a proper system walkthrough, property owners needing someone to fix or replace a poorly wired existing camera setup, and small commercial operators like clubs or offices looking for a hands-on installer who stays available after the job.
Location
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Claim This Profile — Free →Common questions about URBAN SECURITY SA
What areas does Urban Security SA cover for installations?+
The business is based in Gilles Plains in Adelaide's north-east. Reviews mention completed jobs at residential properties and a tennis club or sports facility, suggesting they travel across metropolitan Adelaide for both home and commercial sites. The reviews don't specify exact service boundaries, so it's worth confirming your suburb directly with Mohammed before booking.
What do customers say about Mohammed's communication during and after the job?+
Mohammed is mentioned by name in several reviews specifically for explaining camera options, walking customers through the app at handover, and remaining contactable after installation to adjust settings or answer questions. One reviewer describes him as 'readily available to follow up with any questions' and able to 'configure or tweak the software' post-installation. This level of after-sales contact appears to be a genuine differentiator based on what customers highlight, not just a standard courtesy call.
Can Urban Security SA fix a CCTV system that was poorly installed by someone else?+
At least two reviews reference the team being brought in to repair or tidy up work left by a previous installer — including cable management issues and system configuration problems. One customer states they wished they'd used Mohammed from the start instead of their original electrician. If you have an existing system with messy wiring or setup problems, this appears to be a job they take on, though you should confirm scope and pricing when you enquire.
What kind of camera equipment does Urban Security SA use?+
HiLook security cameras are named in one review as the brand installed, with that reviewer describing the image quality and intruder-detection capabilities positively. Reviews don't give a comprehensive equipment list, so if you have a preference for a specific brand or resolution, raise it during the quote conversation to confirm what options are available.
Does Urban Security SA work on commercial properties as well as homes?+
Yes — reviews include completed installations at a place of business and a tennis club or sports facility, alongside multiple residential homes. The commercial reviewers note the team handled complex or multi-camera setups and provided follow-up advice suited to an ongoing facility management context. For larger commercial jobs, it's worth asking about the scope of systems they typically handle and lead times.