Border Heating & Cooling
Joel, Mason, Liam and Riley get named again and again for fast, clean installs and thorough servicing.
The strongest pattern is speed without sloppiness. Ducted gas failed mid-winter on a Monday, and a new unit was in that Friday. A split system was quoted and installed in three days during a summer heatwave. The same names keep coming up. Joel does servicing and repairs, and he is the technician customers want back. Peter handles complex existing systems and explains options. Liam, Riley and Mason do the heavy installs. Office staff like Tegan, Anna and Karen send text updates and arrange quotes within a day. For urgent breakdowns or full system replacements, this business has the capacity and the local reputation to move fast. Ask directly about scheduling if your job has a hard deadline, though most reviews show they hit their promised windows.
Their work
What it's like working with them
Based on a sample of Google reviews (159 total)
“installed the split system 2 days after”
“SMS on the day to let me know”
“full rundown of how we can look”
What they help with
Based on what their customers hired them for
How they stack up
Context from 563 air conditionings in Albury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Border Heating & Cooling
This is a long-running Wodonga outfit with deep locals' trust. Reviews show repeat customers spanning over 26 years, including one who has used them since 1998. The crew is well-mapped: Peter explains options for complex existing systems, Mason leads big installs, Liam and Riley handle ducted and evaporative work, and Jordan picks up tricky repairs. Joel comes up again and again for servicing, diagnostics and friendly customer handling, often remembered by name and remembered for taking boots off at the door. Anna, Tegan and Karen in the office get praise for quotes that arrive within 24 hours and text messages that tell you who's coming and when. They cover the full range from split systems to ducted heating and cooling, hydronic floor heating, evaporative coolers and gas heater servicing. They also handle rentals, rebates and new builds. The typical job is quoted fast, installed within days to a few weeks, and cleaned up properly. For urgent breakdowns, reviews show same-week installs during heatwaves and mid-winter heater failures.
Best for: urgent split system or ducted unit replacements during heatwaves, full ducted-to-split conversions in older local homes, and regular servicing of existing systems.
Location
Often needed together
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Claim This Profile — Free →Common questions about Border Heating & Cooling
What brands do they install?+
Reviews specifically mention Rinnai, Daikin and evaporative coolers. Ask them directly for the full brand range if you have a preference.
How fast can they install after I get a quote?+
Several reviews mention installation within two to five days of quoting. One reviewer had a failed ducted gas heater replaced the same week they called.
Do they service rental properties?+
Yes. One review described them organising quote, installation and NSW rebate recovery for a rental property, calling it seamless.
What technicians might I get?+
Joel is frequently praised for servicing and repairs. Mason, Liam and Riley are often named for larger installs. Peter is mentioned for complex system diagnosis and quotes.
Do they charge for quotes?+
Reviews don't mention whether quotes are free, so confirm that when you book. The quote process itself is consistently described as quick and hassle-free.