Smith & Sons Renovations & Extensions Ballarat
Ben designs the vision, Justin and Ryan run the build, and Rhys gets you through handover.
Customers most often mention Ben doing patient design consults and creative problem solving, while Justin and Ryan stay in regular contact through the build and Rhys handles final handover. The work spans full home renovations, extensions, decks and unusual bespoke jobs, with a recurring nod to daily cleaning and keeping the programme tight. Recent reviews swing harder than the older ones, so if your job has a firm deadline, ask for a clear written timeline up front. Also know the quoting rhythm here: a $150 site visit is for verbal estimates, and a written quote is another cost, so request that detail before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
“Ben was patient with our questions”
“cleaned up after themselves ... every day”
“completed at the shorter end of the estimate”
What they help with
Based on what their customers hired them for
How they stack up
Context from 35 bathroom renovations in Ballarat
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Smith & Sons Renovations & Extensions Ballarat
Smith & Sons Ballarat runs a team-based renovation service with clear roles for each stage. Ben handles initial consultations and design ideas, Justin and Ryan coordinate builds, and Rhys covers final handover. Reviews praise them for keeping homeowners informed through long projects, including one family that moved out for nearly 12 months during a full home reno. Their work covers bathrooms, extensions, decks, pergolas and internal layout changes, so it's not one niche. Several customers talk about living in the house while work happened and being impressed that crews cleaned up each day. They have also tackled one-off bespoke jobs, like a Roman shower that converts from a walk-in shower to a bathtub. One thing to note is their paid consultation model. You'll pay about $150 for an initial site visit, with a detailed written quote costing extra, so go in ready to talk specifics.
Best for: full home renovations that need managed coordination, extensions and second storey additions, and bespoke bathroom work like the Roman shower.
Location
Often needed together
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Claim This Profile — Free →Common questions about Smith & Sons Renovations & Extensions Ballarat
What does the initial consultation with Smith and Sons cost?+
Multiple reviewers mention a $150 site visit fee. One also notes a written quote then cost $700 to $800 extra, so make sure to ask what the consultation includes.
Who will actually run my renovation?+
Ben usually handles the first meeting and design work, Justin and Ryan run the build and coordination, and Rhys manages handover. It's a team setup rather than one person doing everything.
Are they set up for big projects or mainly smaller jobs?+
Their reviews cover everything from single bathrooms and decks to full home renovations and extensions. One customer moved out for nearly 12 months for a complete house redo.
What's communication like during the project?+
Reviews continually highlight clients being kept updated, whether through text, calls or site visits. Names like Justin and Ryan are usually the people giving progress updates.
Do they clean up at the end of each day?+
Customers repeatedly mention trades arriving on time and cleaning up after themselves. This seems standard across both live-in renovations and bigger projects.