Holloway Air & Electrical
Rich and Ben squeeze urgent aircon and heater repairs into Bendigo heatwaves when other companies quote weeks.
The big thing is how reliably Holloway squeezes urgent jobs in during a Bendigo heatwave or the first cold snap of winter. Heaters packed it in before Christmas and evaporative coolers stopped on 40 degree days, yet multiple people had Rich, Ben or Justin out within a day or two. The same names repeat across years with clear specialties. Ben gets praised for diagnostics and explaining options, Rich for fast evaporative repairs, Maddi for leading full install crews. Pricing is the one repeated gripe. Six reviews mention being charged above what the customer expected after comparing parts or labour, while many others say it is fairly priced for the quality. The recent sample is mixed, a few glowing five-star jobs alongside disgruntled one-star complaints, which means you should ask for a firm cost breakdown before giving the go-ahead. Ask whether you will get Rich or Ben for a repair, or Maddi on a big install.
Their work
What it's like working with them
Based on a sample of Google reviews (664 total)
“Ben had the issue diagnosed and a service done”
“Carla was so switched on and prompt”
“Cleaned up all their mess and the work is very neat”
“He showed me the before and after pics”
What they help with
Based on what their customers hired them for
How they stack up
Context from 620 air conditionings in Bendigo
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Holloway Air & Electrical
Holloway Air is the kind of local outfit homeowners use for full heating and cooling upgrades rather than quick patch jobs. They installed ducted reverse cycle systems, multi-head splits, switchboards and hot water units, and handled rebates too. The crew gets named constantly. Maddi runs installation teams and walks homeowners through the whole system before leaving. Ben and Rich come up again and again for diagnosis and fast turnarounds, with Rich being the one people call on for urgent evaporative cooler repairs in the middle of summer. They clearly take on tricky builds too, like split systems through strawbale walls and internal wall configurations other installers may not plan around. The office is genuinely responsive. Carla handles quotes and bookings with a level of speed multiple people find worth mentioning. Aircon dead before Christmas or during a heatwave and they consistently fitted people in within days while other local companies quoted weeks. They are not the cheapest, and one reviewer with a heater breakdown felt the labour and part costs landed high. But the majority of long-time customers say the work quality and clear communication justify the price.
Best for: urgent evaporative and gas heating repairs, full ducted or multi-head split installs, and homeowners who want a named lead installer or technician.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Holloway Air & Electrical
Do they handle urgent cooling or heating breakdowns?+
Yes. Multiple reviewers had evaporative coolers die mid-summer and heaters fail right before winter, only to have Holloway out within a day or two. Justin, Rich and Ben are the names that come up most for these fast turnarounds.
Which team members should I ask for?+
Reviews split things clearly. Rich and Ben handle diagnostics and repairs, with Rich praised most for evaporative work. Maddi leads complex ducted and multi-head installs. Carla is your best first contact for quotes and scheduling.
Are they fairly priced?+
Most long-time customers say the price matches the workmanship and communication. A handful of reviewers felt parts and labour were marked up compared with other suppliers, so ask for a clear breakdown before approving the job.
What areas do they cover?+
They are based in East Bendigo and reviews show work across Bendigo and nearby areas. If your job is further out, confirm travel time and callout fees when you book.
Do they work on tricky or unusual homes?+
Yes. One reviewer with a strawbale house praised their patience finding a finish that suited the rustic look. Others mention custom internal wall configurations for split systems where standard positioning would not work.