Oataway Heating & Cooling
Brad and Travis show up fast, often the same day, for heating, cooling and hot water jobs.
Brad and Travis are the names that carry the positive pattern here: Brad for quotes and organising, Travis for getting there fast and fixing things on the spot. Urgent hot water jobs and quick installs come up a lot, with several customers saying work was done within a day or two. Cleanup and explaining new systems also get consistent mentions. The tone has shifted recently, though, with a couple of one-star reviews raising after-sales communication and damage to a home after installs. That's a small share, but it's sharp enough to warrant checking what warranty and post-install follow-up looks like before you commit. Ask whether Brad or Travis will personally handle your job, since the strongest praise is tied to those two.
Their work
What it's like working with them
Based on a sample of Google reviews (26 total)
“Brad came straight out and gave me a quote on the spot”
“Travis had arrived and had everything fixed”
“Brad came out that day”
“left no mess to premises”
What they help with
Based on what their customers hired them for
How they stack up
Context from 620 air conditionings in Bendigo
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Oataway Heating & Cooling
Oataway does heating and cooling, but reviews show hot water jobs are a huge part of what locals actually call them for, including same-day replacements. Brad runs the show and handles quotes and planning, while Travis gets most of the praise for turning up fast and fixing things on the spot. The crew works as a family-style local outfit, not a faceless franchise, and customers keep saying they're easy to deal with. Evaporative cooler swaps, split system installs, and full heating and cooling replacements all pop up in the reviews, often finished within a couple of days. They travel out of town without making a fuss, which matters if you're not right in Bendigo itself. The team cleans up after installs and explains how new systems work before they leave. Same-day response shows up enough that it reads as their normal mode, not a lucky break. Recent reviews are more hit and miss, with one or two serious complaints about after-sales service and damage, so house checks after big jobs are worth doing yourself.
Best for urgent hot water and heating replacements, full heating and cooling system swaps, and same-day repair callouts around Maiden Gully and nearby towns.
Location
Often needed together
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Claim This Profile — Free →Common questions about Oataway Heating & Cooling
Does Oataway do urgent or same-day work?+
Yes. Several Google reviews mention Brad or Travis arriving the same day or within a day or two for urgent heating and hot water problems. If you have a hard deadline, asking for a morning slot and confirming the night before is sensible.
Who will actually come out to my job?+
Brad is the owner and handles a lot of quotes and planning. Travis is frequently named for on-site repairs and installations. Some reviews mention a team of workers for bigger system replacements, so asking who will be on site is worth doing.
What kind of systems do they work on?+
Reviews mention evaporative coolers, ducted heating and cooling, split systems, gas heating, and hot water units. They also handle gas, electrical, and smoke alarm checks alongside plumbing work.
Do they clean up after installations?+
Multiple reviewers say the team removed old systems and left no mess after the job. One customer specifically mentioned the house was left spotless and the system was explained before they left.
What has after-sales service been like recently?+
Most early reviews are positive, but two recent ones describe slow or missing responses after installation and damage that wasn't resolved quickly. It's not a dominant pattern, but confirm the follow-up process and warranty details in writing before the job starts.