Splash & Burn
Eddie turns neglected green pools clear again, often before or after normal hours.
The names matter here: Eddie does the pool rescues, Vicky and Renee sort products, Haydn and Webby install, and Brad advises on heaters. Customers most often mention being told how things work rather than being sold at. That shows up in the wood heater advice, the pool equipment troubleshooting, and one customer who was shown how to fix a heat pump for free instead of paying $1,000. The shop side is unusually strong for a pool mob, with tile sourcing, spa delivery, and a team willing to store gear until your build is ready. If you want the green pool sorted before Christmas or need someone to actually explain heater options, this is a solid local bet. Just ask who is booked for your job, because the specific praise tracks closely with the person doing the work.
Their work
What it's like working with them
Based on a sample of Google reviews (31 total)
“transformed our (no joke) pea soup”
“went above and beyond sourcing the right colour”
“make sure you buy the correct wood heater”
“Went above and beyond to install our new spa”
What they help with
Based on what their customers hired them for
How they stack up
Context from 12 pool maintenances in Bendigo
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Splash & Burn
Splash & Burn handles two things most Bendigo tradies don't: pools and wood heaters. The owners are a couple, and they get personally named for very different jobs. Eddie gets called out for transforming a green pea-soup pool into clear water, often before or after normal hours. Vicky and Renee handle the showroom side, sourcing tiles, spas, and finding gear that fits your budget. Haydn and Webby do careful installs, and Brad gives straight advice on wood heaters. Reviews suggest they explain options patiently rather than pushing the priciest unit. They even stored a heater while a family's new home was being built. This is a local shop with real product knowledge, not a call centre. Recent reviews have trended higher than earlier ones. It's worth asking who will be doing your job, since the names above seem tied to different specialties.
Best for: rescuing neglected green pools in and around Strathdale, genuine advice on wood heaters and spas for new builds, and local firewood or heater supply with old-fashioned customer service.
Location
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Claim This Profile — Free →Common questions about Splash & Burn
Does Splash & Burn rescue pools that have gone green?+
Multiple reviewers mention Eddie sorting out badly neglected pools, including one he brought back from pea-soup green to clear. One review says he worked early mornings and after hours to get it ready for Christmas. If your pool is in bad shape, Eddie seems to be the one to ask for.
Do they just do pools, or also heating and firewood?+
They are genuinely across both pools and heating. Reviews cover pool servicing, heat pump replacement, solar heating installs, wood heater supply and install, spa delivery and removal, and firewood sales. The showroom staff get praised for explaining heater requirements rather than just pushing stock.
Who are the key people if I book a job?+
Eddie gets the strongest reviews for pool work. Vicky and Renee are mentioned for sourcing products and customer service. Haydn and Webby handled a hearth install. Brad gave wood heater advice. It is worth asking who will be on site for your specific job.
Are they helpful if I am on a budget?+
One reviewer said Vikki helped them find the right gear within budget, and another says they were shown how to fix a heat pump themselves rather than paying a manufacturer's $1,000 repair quote. Reviews suggest they point you to the sensible option rather than the expensive one.
Do they work outside normal business hours?+
One pool customer specifically thanked Eddie for early morning and after hours dedication. While that is not a promise of 24/7 service, reviews suggest they make an effort for urgent pool jobs. Confirm timing directly if you need a hard deadline met.