Platinum Pool Solutions
David answers emergency callouts same-day and texts you before every scheduled pool visit.
The clearest thing is consistency around communication. Customers get a text before each visit, photos after the job, and a straight report if something is off. Emergency response shows up too. One customer came back from holiday to a green pool with a skimmer basket jammed in place, and David called in later that same day. Spa owners mention him sourcing alternative care products when standard chemicals caused skin problems. Ask about regular scheduling if you want the set-and-forget service, and confirm David is still the one on site.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“comprehensive report after each service”
“ready to swim in year round”
“Brilliant service, always punctual”
What they help with
Based on what their customers hired them for
How they stack up
Context from 12 pool maintenances in Bendigo
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Platinum Pool Solutions
David runs the show and is the only name that matters here. He does pools and spas, with spa water quality turning into a clear specialty. One customer had bad skin reactions from standard bromine and chlorine, so David sourced ILUKA Spa Sea Minerals instead. That solved the irritation and cut out costly bromine-related repairs. Pool maintenance is the core service, with regular scheduled visits and detailed photo reports after each stop. Emergency callouts happen too. One family came home to a green pool and a stuck skimmer basket, and David was there later that day. Expect a courtesy call before each visit and straight answers when something needs fixing.
Best for: regular pool and spa maintenance in Rochester, emergency callouts for green or jammed systems, and spa owners wanting gentler water care options.
Location
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Claim This Profile — Free →Common questions about Platinum Pool Solutions
Does Platinum Pool Solutions do emergency callouts?+
Yes. One reviewer came home to a green pool with a skimmer basket jammed in place and David was able to call in later that same day. Another review says he even manages a callout in an emergency. It is worth confirming current response times directly.
What happens during a regular pool service?+
Customers mention a courtesy call before each visit, photos after the service, and a detailed report. If there are any issues, reviewers say David tells them straight away rather than leaving surprises for later.
Does David only look after pools, or spas too?+
Both. Several reviews cover spa service, and one spa owner specifically thanked David for sourcing ILUKA Spa Sea Minerals as an alternative to bromine and chlorine. That product helped with skin irritation and water quality.
Can I set up ongoing maintenance and forget about it?+
That is the pattern in the reviews. One customer said they have been serviced for two years and can literally forget about the pool because it is always ready to swim in. Another has used the business for several years with the same level of service.