Archer Glass Pty. Ltd.
Customers consistently get next-day emergency service when local glaziers are fully booked after hail storms.
From 217 Google reviewsThe standout pattern is their emergency response capability, with multiple customers getting next-day service after hail storms when local competitors were fully booked. One detailed 3-star review about wooden window putty work shows they offered a partial refund when the customer wasn't satisfied, demonstrating responsiveness to concerns.
Their work
What it's like working with them
Based on a sample of recent customer reviews (217 total)
“took the windows out and repaired them on his truck”
“You have never seen cleaner windows”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 glass & glaziers in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Archer Glass Pty. Ltd.
This glazier specialises in emergency glass replacement after hail storms and break-ins, with customers consistently praising their next-day service when local glaziers are booked out. Fiona handles office coordination and quotes, while field technicians like Jason, Dan, Chris, and Jerome are repeatedly mentioned for detailed installation work on everything from kitchen windows to triple sliding doors. The business operates across Brisbane's southside including Logan Reserve and Upper Kedron, with particular expertise in heritage properties - one customer noted perfect fitting on a 125-year-old house where no walls were square. Their workshop approach sets them apart: technicians often remove windows to repair them on-site in their trucks, then reinstall, allowing for more precise putty work and glazing. Reviews consistently highlight their insurance documentation support and willingness to tackle complex jobs that require extended installation times.
Best for: emergency glass replacement after storms, heritage property window restoration, complex sliding door installations, and jobs requiring detailed insurance documentation support.
Location
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Claim This Profile — Free →Common questions about Archer Glass Pty. Ltd.
How quickly can Archer Glass respond to emergency glass repairs?+
Multiple customers report getting next-day service even during high-demand periods like after hail storms when other glaziers were fully booked. Customers mention calling in the morning and having technicians like Dan and Jerome arrive the same day or next morning. One customer noted getting service within a couple of hours of initial contact.
What areas around Salisbury does Archer Glass service?+
Based on customer reviews, they service across Brisbane's southside including Upper Kedron, Logan Reserve, and locations up to several kilometres from their Salisbury base. One customer mentioned they're 'only 3 km from our home' as a reason for choosing them. Their technicians regularly travel to properties throughout the region for both emergency and scheduled work.
Does Archer Glass help with insurance claims for storm damage?+
Yes, customers specifically praise their insurance support. Fiona in the office prepares detailed invoices to satisfy insurance companies, and they're experienced with hail storm damage claims. Multiple reviews mention this documentation support as particularly helpful during the claims process.
Can Archer Glass handle complex or heritage property installations?+
Reviews show they excel with challenging installations, including a 125-year-old house where 'every window fitted perfectly' despite no walls being square. Customers mention installers like Jason completing what should be one-hour jobs in three hours without complaint when complications arise. They remove windows to repair them precisely on their trucks before reinstalling.