iDeal Solar
Owner Andrew personally handles consultations while Rob conducts thorough in-person site assessments rather than online quotes.
From 75 Google reviewsThe standout pattern is their commitment to in-person assessments and comprehensive energy monitoring through Solar Analytics, with multiple customers noting they fixed issues at no charge even when unrelated to the solar installation. However, a small number of customers report significant gaps between promised and actual energy savings, suggesting their initial assessments don't always align with real-world performance.
Their work
What it's like working with them
Based on a sample of recent customer reviews (75 total)
“josh for coming out and fixing my no data problem”
“Solar Analytics app and the live data”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 solar panel installations in Brisbane
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About iDeal Solar
Owner-operated by Andrew, with key team members Josh handling service calls and Rob managing sales consultations. Unlike many solar companies that rely purely on online assessments, Rob consistently visits properties in person to assess roof conditions and energy needs. The business provides Solar Analytics monitoring with live data tracking that customers frequently praise for its detailed insights. They offer a power bill guarantee and have handled both residential installations and commercial projects, with several reviews noting their willingness to fix issues at no extra cost even when problems weren't caused by their solar systems. The installation team is known for professional work including relocating antennas and making systems look aesthetically pleasing from neighboring properties.
Best for: homeowners wanting detailed energy monitoring and in-person consultations, properties requiring aesthetic panel placement considerations, and customers seeking comprehensive warranty support with personal follow-up service.
Location
Often needed together
About Brisbane City — local context+
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Claim This Profile — Free →Common questions about iDeal Solar
Does iDeal Solar provide in-person quotes or just online estimates?+
Multiple customers specifically praise Rob for conducting thorough in-person site visits rather than relying on online assessments. Reviews mention he examines roof conditions, discusses placement options, and provides detailed explanations during home consultations. This appears to be a standard part of their process, with one customer noting Rob was the only solar company representative to actually visit their property.
What kind of monitoring system does iDeal Solar provide with installations?+
They include Solar Analytics monitoring with all systems, which provides live energy data tracking through a mobile app. Customers frequently mention checking the app regularly and praise the detailed insights it provides into energy production and usage patterns. The system appears to be comprehensive enough that customers use it to track their daily consumption and grid feed-in in real time.
How does iDeal Solar handle service issues and warranty claims?+
Josh appears to be the main service technician, with multiple reviews praising his prompt response to connectivity and data issues. Several customers report quick fixes, often within days of reporting problems. The business also offers a power bill guarantee, and at least one review details how they modified a system at no cost when it didn't meet promised performance levels.
What areas around Brisbane does iDeal Solar service?+
Reviews mention installations in Sinnamon Park, Morayfield, and various Brisbane locations, indicating they service the greater Brisbane area. However, specific coverage boundaries aren't detailed in the reviews, so confirming service to your specific suburb would require contacting them directly.