Matt Farrell Electrical Pty Ltd
Matt's team fixed a solar fault for $1,000 that a competitor quoted as a $20,000 full replacement.
Individual technicians are named and praised consistently enough to give you a read on who does what: Scott gets the tricky diagnostic and detail-oriented jobs, Will handles compliance and emergency restorations, Jarrah is the plain-language explainer for switchboard work, and Caleb covers air conditioning removal and reinstallation. The solar repair story — where a competitor quoted $20k for a replacement and Matt's team fixed it for $1,000 after actually climbing on the roof — is the clearest signal of how this business approaches pricing and honesty. If you're planning a new home pre-wire, need an air conditioner installed, or have an urgent electrical fault in Bundaberg, the review pattern suggests this is a team worth calling first.
Their work
What it's like working with them
Based on a sample of Google reviews (125 total)
“Adrienne in the office has been lovely and helpful throughout the whole project”
“very organised, turn up when they say they will and even advise you when they are a short distance away”
“I have engaged Matt Farrell Electrical numerous times over the past few years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 525 air conditionings in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Matt Farrell Electrical Pty Ltd
Led by Matt Farrell with a team that includes named electricians Scott, Will, Caleb, Martin, Damien, Jarrah, Connor, and Steve, this Bundaberg outfit covers everything from emergency switchboard failures to full new-home pre-wire and completion, solar system diagnostics, air conditioning installation and removal, and smoke alarm upgrades. What sets them apart isn't just breadth — it's the diagnostic honesty: one customer was quoted $20,000 for a new solar system by a competitor; Matt's team got on the roof, found a melted isolator switch, and fixed it for around $1,000. Scott is repeatedly praised for thinking outside the box on complex wiring problems and leaving sites immaculate; Will handles smoke alarm compliance upgrades and emergency power restoration with strong communication; Jarrah earns specific callouts for walking customers through switchboard repairs in plain language; and Caleb is mentioned for air conditioner removal and reinstallation work around concreting and renovation projects. The office team — Kristy, Adrienne, and others — are mentioned by name across multiple reviews for managing quotes efficiently, sending arrival notifications by text, and even coordinating jobs remotely for customers interstate. They've handled unusual installs including heating panels for a hot yoga studio and emergency callouts on public holidays and Friday evenings, suggesting they're equipped for jobs other contractors decline.
Best for: emergency switchboard and power restoration callouts, air conditioner installation and relocation around renovation works, solar system fault diagnosis where a second opinion is needed, and full electrical fit-out of new home builds in the Bundaberg region.
Location
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Claim This Profile — Free →Common questions about Matt Farrell Electrical Pty Ltd
Does Matt Farrell Electrical do emergency callouts outside business hours?+
Yes — multiple reviews confirm same-day emergency responses on weekends, public holidays, and Friday evenings. One customer had power restored the afternoon of a public holiday after a fusebox fire, and another had the team work until 8:30pm on a Friday to fix a switchboard blowout. Reviews mention Jarrah specifically for emergency switchboard work, with one customer noting his rates were reasonable even for a Sunday callout. It's worth calling directly to confirm current availability and any after-hours surcharge.
Which technicians are likely to attend my job, and what are they each known for?+
The team includes several electricians mentioned by name across reviews: Scott is praised for complex problem-solving, an eye for detail, and leaving sites clean; Will handles smoke alarm compliance upgrades, emergency restorations, and communicates clearly throughout; Jarrah is noted for explaining switchboard repairs in straightforward terms; Caleb is mentioned specifically for air conditioner removal and reinstallation work; Martin and Connor also appear across multiple reviews for general electrical and fault work. Who attends will depend on the job type and scheduling, but the office team — Kristy and Adrienne — are mentioned frequently for matching the right person to the job.
What do customers say about Matt Farrell Electrical's pricing?+
Pricing feedback across the 50 reviews we analysed is consistently described as competitive and fair rather than the cheapest available. One customer explicitly chose them over cheaper quotes because of perceived value. The most striking pricing story involves a solar repair: a competitor quoted around $20,000 for a full system replacement, while Matt's team diagnosed and fixed a melted isolator switch for approximately $1,000 after physically inspecting the roof. Several reviews note that final costs matched or came in close to the quoted amount.
Does Matt Farrell Electrical install and service air conditioners, or just do the electrical side?+
Reviews confirm they handle full air conditioner installations — including unit placement, running electrical connections, and customer consultation on positioning — as well as removal and reinstallation for renovation projects like concreting. Steve is mentioned by name for air conditioning installs, and Caleb for removal and refit work. Customers also mention they provide quotes across multiple unit options to help with decision-making. For solar air conditioning or heat pump systems, it's worth confirming the specific brands and configurations they supply.
Will Matt Farrell Electrical coordinate with me if I can't be home during the job?+
Yes — several reviews specifically mention this. One customer in Western Australia coordinated an electrical job for elderly parents in Bundaberg entirely remotely, praising the phone and email communication throughout. Another customer who couldn't be home during the visit received an email with photos once the job was completed. The team also sends text notifications when an electrician is on the way. This makes them a practical option for landlords, interstate owners, or anyone managing a property remotely.