Bug Me Termite, Pest & Carpet Cleaning
Multiple customers name Hamish specifically for returning year after year — a rare sign of genuine repeat trust.
Hamish is the name most associated with returning customers and annual work (pest treatments, termite inspections, carpet cleaning), while Justin is specifically praised for reactive jobs like bee removals and new-home sprays. The pricing feedback is unusually specific: one customer mentioned paying $190 for four bedrooms of carpet cleaning after getting quotes from seven competitors, suggesting they sit at the lower end of the local market without cutting corners on communication or thoroughness. If you're booking for an end-of-lease clean or an urgent pest issue, the 24-hour turnaround mentioned by several reviewers is worth testing — call directly and ask about availability rather than assuming the online booking will show it.
Their work
What it's like working with them
Based on a sample of Google reviews (197 total)
“I have been using their pest control and carpet cleaning services for the past 4 years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 366 carpet cleanings in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Bug Me Termite, Pest & Carpet Cleaning
Hamish and Justin are the two technicians most frequently named in reviews, and they each bring a distinct focus: Hamish handles annual pest treatments, termite inspections, and carpet cleaning — with multiple customers calling him back year after year — while Justin is praised specifically for one-off situations like bee swarm removals, flea treatments, and new-homeowner bug sprays. Cameron also appears in reviews as knowledgeable and personable. The business operates across both residential and commercial properties, with clients ranging from individual homeowners dealing with ant infestations to law firms booking bi-annual office carpet cleans and on-farm processing facilities on ongoing pest management contracts. A standout pattern across the sample is same-day or next-day availability: several reviewers mention being booked within 24 hours, including last-minute end-of-lease jobs where Bug Me beat seven other local quotes on both price and response time. Technicians consistently take time to explain treatments — including barrier types, pet safety precautions, and follow-up maintenance — rather than just completing the job and leaving. The combination of pest control (general spray, termite inspection, flea treatment, ant control) and carpet cleaning under one roof makes them a practical single-call option for end-of-lease cleans or annual home maintenance.
Best for: annual home pest and carpet maintenance in one booking, urgent end-of-lease pest and carpet packages, multi-year termite inspection and barrier upkeep, and last-minute ant or flea treatments needing next-day turnaround.
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Claim This Profile — Free →Common questions about Bug Me Termite, Pest & Carpet Cleaning
How quickly can Bug Me get someone out for a pest or carpet job?+
Multiple reviews mention same-day or next-day bookings, including for last-minute end-of-lease situations. One customer noted they were booked and treated within 24 hours after a last-minute call. For urgent jobs, calling directly rather than relying solely on online booking is likely your best bet to check real-time availability.
What do customers say about Bug Me's pricing for carpet cleaning?+
Pricing feedback in reviews is consistently positive, with one customer specifically mentioning four bedrooms cleaned for $190. Another end-of-lease customer got quotes from seven local businesses and found Bug Me the cheapest while also being the fastest to respond. Pest control pricing is similarly described as 'fair' and 'reasonable' across multiple reviews, though prices will vary by property size and service type.
Does Bug Me handle both pest control and carpet cleaning, or should I book separately?+
Bug Me explicitly offers both under one roof, and several customers book them as a combined service — particularly for end-of-lease cleans where pest spray and carpet cleaning are both required. A number of reviewers mention using them for annual pest treatments and then adding carpet cleaning in the same visit or subsequent booking. This makes them a practical single-call option if you need both done around the same time.
Who will come to my property, and what are they like?+
Hamish and Justin are the two technicians most commonly named in reviews. Hamish is frequently mentioned for annual recurring work — pest treatments, termite inspections, and carpet cleans — and is described as punctual, thorough, and happy to explain what he's doing. Justin is praised for one-off jobs including bee swarm removals and new-home pest sprays, with customers noting he explains the process clearly and follows up to confirm results. Cameron is also mentioned in reviews as knowledgeable and personable.
Can Bug Me handle commercial properties, not just homes?+
Yes — reviews confirm they service commercial clients including a law firm (Charltons Lawyers) for bi-annual office carpet cleaning and an on-farm pre-processing facility on an ongoing pest management contract. They've also been used by a roofing business. If you have specific safety protocols or access requirements for a commercial site, reviews suggest the team adheres to client guidelines without issue.