Charm City Carpet Care & Pest Control - Termite Management
Jye, Laurie, Dan, and Katrina are all named by customers — rare for a local carpet and pest operator of this size.
The business covers a genuinely broader scope than most carpet cleaners: termite eradication, tile cleaning, upholstery, and commercial spaces all appear in customer accounts, so it's worth confirming upfront exactly what's included in your quote if you need a combined service. Across 22 Google reviews the rating has held at 5 stars, and the trajectory has been stable, but 22 reviews is a modest total — enough to show a clear pattern, and worth cross-referencing with any recent word of mouth in the Bundaberg area before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (22 total)
“especially if you are uneasy with strangers in your home”
What they help with
Based on what their customers hired them for
How they stack up
Context from 366 carpet cleanings in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Charm City Carpet Care & Pest Control - Termite Management
Charm City Carpet Care & Pest Control operates across both residential and commercial spaces — reviews reference home carpet cleans, office servicing, rental property exits, and termite eradication in the same breath, which is unusual for a local operator. The team includes several named technicians: Jye handles the majority of carpet and upholstery cleaning jobs and is specifically praised for arriving on time, cleaning up thoroughly after himself, and leaving a polished finish; Laurie appears on commercial accounts and upholstery work, with one client at the Bundaberg TAB calling out his professionalism by name; Dan and Katrina have been praised together for going above and beyond on combined carpet and tile cleans; and Jay is mentioned for tackling tough bedroom carpets. The business covers termite management as well as general pest control — not just the spray-and-leave kind — with at least one review referencing full termite eradication, which places them in a more specialised niche than typical carpet cleaners who bolt on basic pest services. Scheduling flexibility comes up unprompted in reviews, with one customer noting that multiple date changes were handled without friction, which is worth knowing for anyone booking around a rental inspection or property settlement. They're well-suited to homeowners who are uncomfortable with tradespeople in their space — one reviewer specifically flagged Jye's manner as reassuring for that reason.
Best for: rental property exit cleans requiring carpet and pest in a single visit, residential carpet and upholstery refreshes where you want a thorough and tidy technician, combined termite management and cleaning for homeowners dealing with an active infestation, and commercial premises in the Bundaberg area needing regular professional servicing.
Location
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Claim This Profile — Free →Common questions about Charm City Carpet Care & Pest Control - Termite Management
What areas does Charm City Carpet Care & Pest Control service?+
The business is based in Innes Park, QLD, and reviews reference jobs in the Bundaberg area specifically — one reviewer uses the hashtag #BundabergBusiness. Reviews don't detail the full service radius, so if you're outside the immediate Bundaberg region it's worth calling ahead to confirm they cover your suburb. They appear to service both residential properties and commercial premises within their operating area.
Can Charm City handle carpet cleaning and pest control at the same time?+
Yes — several reviews confirm combined bookings covering carpet cleaning, general pest control, and termite eradication in a single engagement. One customer specifically mentions having carpet and pest work done as part of a rental property exit, and another references full termite eradication alongside cleaning. This multi-service capability is one of the more distinctive things about the business compared to cleaners who only offer basic add-on pest sprays.
Which technicians are likely to show up, and what are they known for?+
Jye appears in the highest number of reviews and is consistently praised for punctuality, thorough work, post-job cleanup, and being easy to deal with in the home. Laurie is mentioned on commercial and upholstery jobs and described as personable and professional. Dan and Katrina have been reviewed together for carpet and tile work, with one customer saying they went above and beyond. Jay is mentioned specifically for tackling difficult bedroom carpet stains.
What do customers say about pricing?+
One reviewer explicitly describes the pricing as 'very reasonable,' though detailed cost comparisons don't appear across the review sample. No negative comments about price appear in the 16 reviews analysed. For an accurate quote — especially for combined carpet, pest, or termite jobs — it's best to contact them directly with specifics about the size and type of job.
How flexible are they with scheduling and booking changes?+
At least one customer flagged that they needed to change booking dates multiple times and found the team accommodating without any friction. This is useful context for anyone booking around a rental inspection deadline or property settlement where dates can shift. Reviews don't mention specific booking lead times, so it's worth asking when you call whether they have availability to match your timeline.