Widebay Security
Named by a healthcare operations manager for an access control install that changed how their business runs day-to-day.
What those 2 reviews do show is consistent: both customers describe a team that's personable and makes the process easy, and one of them is a named operations manager from a healthcare company praising a commercial access control install, which is a more credible and detailed signal than a generic five-star. Widebay Security is GST-registered and structured as a company rather than a sole trader, which adds a small layer of accountability if things need follow-up — but given the limited reviews, it's worth asking them directly about their warranty terms, ongoing support options, and whether they've worked on properties similar to yours before committing.
What it's like working with them
Based on a sample of Google reviews (2 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 391 security & cctvs in Bundaberg
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Widebay Security
Widebay Security works across both commercial and residential clients in the Bundaberg region, with at least one documented installation for a multi-site healthcare operation — Precision Care & Health Group — where they delivered a door access control system that the client's Operations Manager describes as transforming daily workflows. That kind of commercial-grade access control work sits at the more technically demanding end of the security category, suggesting the team is comfortable with systems that need to integrate with business operations, not just deter intruders. No individual technicians are named in the reviews, but the team as a whole is consistently described as friendly, approachable, and good at guiding clients through the transition to new systems — useful if you're not technically confident and want someone who'll explain what they've installed. As a GST-registered company (not a sole trader), they have at least a basic business structure in place, which matters when you're commissioning access control or CCTV that may need ongoing support or warranty follow-up. They've been active for roughly two years, so they're early in their trading history but already working with mid-sized commercial clients. If you're a small business owner or healthcare operator in the Bundaberg area looking to tighten physical access to your premises, they appear to be a natural fit based on what's been documented so far.
Best for: commercial access control installations for small-to-medium businesses, healthcare or care facilities needing controlled premises access, and Bundaberg-area property owners wanting a hands-on team that guides you through the process.
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Claim This Profile — Free →Common questions about Widebay Security
What types of security jobs does Widebay Security handle?+
Based on the reviews available, they've completed at least one commercial door access control installation for a healthcare group, which is a technically involved job requiring integration with existing business operations. They're listed under Security & CCTV, so their scope likely includes CCTV installation and alarm systems as well, though only access control is specifically mentioned by reviewers. Reviews don't clarify whether they handle residential work with the same regularity as commercial jobs, so it's worth asking them directly when you inquire.
What areas does Widebay Security service?+
They're based in Bundaberg Central, QLD. Reviews don't specify how far they travel outside Bundaberg, so if you're in a surrounding area like Bargara, Gin Gin, or Childers, confirm coverage directly before booking. Their commercial client work suggests they're comfortable with on-site visits to business premises, not just residential drop-ins.
Are they suitable for small businesses or commercial properties?+
One of their two reviews comes from an Operations Manager at Precision Care & Health Group, who describes a door access control installation that improved the company's operational control — which is a meaningful commercial reference. If you're a small-to-medium business owner in Bundaberg looking to manage who can access different parts of your premises, that review suggests they understand commercial requirements. Residential homeowners should ask directly whether they frequently do home security work, since the documented evidence skews commercial.
How do customers describe working with the Widebay Security team?+
Both reviews describe the team as friendly and approachable, with one specifically noting they made the transition to a new access control system straightforward. No individual technicians are named, so there's no way to assess consistency across different staff members. With only 2 reviews to draw from, this is encouraging but not a deep pattern — it's enough to suggest they won't leave you feeling confused about what was installed.
Is Widebay Security a registered business?+
Yes — they're GST registered and structured as a company rather than a sole trader, which means they have a formal business entity in place. They've been operating for approximately two years. Given their relatively short trading history, it's reasonable to ask about their warranty terms and what ongoing support looks like after installation before you commit to a job.