Energy Rich Pty Ltd
Richmond and Katie named by multiple customers as the people who make the whole solar process genuinely easy.
Every reviewer gave five stars, but that's a small sample to draw firm conclusions from, and the review pool of 10 total is modest for a business operating nearly 17 years. What the reviews do show clearly is that system sizing appears matched to real usage: at least one customer reports a 13.5kW Fronius install that eliminated a $1,200 quarterly bill, suggesting they're not underselling cheap small systems. Worth asking them directly about after-sales support arrangements and how they handle warranty claims on inverters, since their GST registration and company structure indicate a degree of operational stability but the review volume alone doesn't tell you much about long-term service follow-through.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
“Price was more than competitive and outstanding service”
“I have dealt with them for many years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 481 solar panel installations in Bundaberg
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Energy Rich Pty Ltd
Richmond and Katie lead the Energy Rich team, with reviews pointing to Richmond handling technical aspects of system design and installation while Katie manages the customer-facing side — several customers single them out by name as the reason the process felt smooth from first contact through to commissioning. The business has been operating for around 17 years, which in the solar industry means they predate many competitors who entered during the subsidy boom and stayed through technology shifts — they're advising customers on inverter choices like Fronius units with the kind of familiarity that comes from watching multiple product generations come and go. Their focus appears to be residential rooftop solar in the Bundaberg region, with at least one review citing a 13.5kW system — a mid-to-large residential install that requires accurate roof load assessment and careful inverter matching. Apprentices on the team are drawing specific praise for how they conduct themselves on site, including direct communication with household members, which suggests the training culture extends beyond technical competency. Customers mention quarterly bills dropping from over $1,200 to near zero, pointing to systems that are being sized and configured for genuine financial impact rather than minimum-spec installs. They're likely best suited to homeowners who want a local point of contact for ongoing support rather than a fly-in installer who's gone the day the panels are on.
Best for: residential homeowners wanting a locally based team for larger system installs, customers who value a named point of contact through the full process, and households with high electricity bills looking for a right-sized solar solution rather than a minimum-spec system.
Location
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Claim This Profile — Free →Common questions about Energy Rich Pty Ltd
What size solar systems does Energy Rich typically install?+
At least one reviewed customer had a 13.5kW system installed with a Fronius inverter, which sits at the larger end of residential installs. Reviews suggest the team offers technology advice tailored to current trends rather than defaulting to the cheapest option. If you have high quarterly energy bills, it's worth asking them to model a system sized to your actual consumption — one customer reports their $1,200-per-quarter bill dropped to near zero after install. Confirm your roof type and orientation upfront so they can give you an accurate output projection.
Who will I deal with at Energy Rich, and who manages the installation?+
Customers name Richmond and Katie specifically — Richmond appears to be involved in the technical and installation side, while Katie is mentioned in the context of service and communication. Apprentices are also part of the installation crew and have drawn positive comments for their on-site professionalism and how they interact with household members. Reviews don't clarify whether Richmond attends every job personally, so it's worth asking when you book who will be leading your install. The team appears small and locally based in the Bundaberg area.
What do customers say about Energy Rich's pricing?+
Multiple reviewers describe the pricing as competitive or better than expected for the system they received. No reviews mention unexpected costs or post-install billing disputes. One customer specifically noted the price was 'more than competitive' alongside what they described as outstanding service. For an accurate comparison, get quotes that specify the inverter brand and panel specs — Fronius inverters are a premium product, so a like-for-like comparison matters.
Does Energy Rich offer after-sales support once the system is installed?+
At least one reviewer explicitly mentions after-sales service as a standout, and the business's ~17 years of local operation suggests continuity of support rather than a project-and-move-on model. Reviews don't go into detail about specific warranty processes or monitoring support, so ask them directly what happens if your inverter faults after install and whether they handle warranty claims on your behalf. Their GST-registered company structure adds a layer of accountability compared to sole traders, but always confirm support terms in writing before signing.
What areas around Bundaberg does Energy Rich service?+
The business is based in Thabeban, which sits within the Bundaberg region of Queensland. Reviews reference local community ties but don't specify outer suburb or rural reach. If you're outside central Bundaberg — for example, on a rural property or in an outlying town — it's worth confirming travel coverage and whether a travel fee applies. Reviews don't mention this being an issue, but it's a practical question worth asking before you book a site assessment.