Twyford Solar & Electrical Bundaberg
Shane quotes as a licensed electrician — customers say he sized their system for their needs, not the highest margin.
Shane handles sales consultations as a licensed electrician, which matters practically: several customers noted the system size they were quoted matched what they actually needed, not what generated the highest margin. The team works across residential solar, battery storage, EV charging, air conditioning, and switchboard upgrades, often combining multiple services in a single visit, and the 127-review sample shows no meaningful negative pattern — the trajectory is stable across the full review period.
Their work
What it's like working with them
Based on a sample of Google reviews (127 total)
“We then received follow up phone calls from Matt making sure that we were happy”
“All the cables are hidden behind the wall”
“Within two hours Matt came and inspected our roof space and gave us his expert advice”
What they help with
Based on what their customers hired them for
How they stack up
Context from 481 solar panel installations in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Twyford Solar & Electrical Bundaberg
Matt Twyford leads this family-run Bundaberg electrical and solar business where the ownership is hands-on in a way that's unusual at this scale — multiple reviews mention Matt personally showing up for quotes, answering after-hours questions, and calling back post-installation to check everything's running properly. The sales and quoting side is handled by Shane, an electrician rather than a commissioned salesperson, which several customers specifically valued because he sized systems to actual needs rather than upselling. On the tools, Doug is repeatedly named for solar installations, Jack for air conditioning work, and Jaryd for follow-through on technical issues including chasing manufacturers on behalf of customers. Their core work is residential solar, battery storage, and split-system air conditioning across the Bundaberg region, but they've also completed large commercial and shed installs — including a 30kW farm system and a 19.6kW shed installation — and handle switchboard upgrades and EV charger installations as part of the same job. The team is also approved as subcontractors for RACQ, which points to a formal vetting process that goes beyond standard licensing. Customers with older homes, complex roof pitches, or multi-stage upgrade plans feature frequently in the reviews, suggesting the team is comfortable with jobs that less experienced operators decline.
Best for: homeowners wanting solar, batteries, and air conditioning completed in a single coordinated install, properties with complex or steep roofs that standard installers avoid, and customers who want the owner personally involved from quote through to post-install follow-up.
Location
Often needed together
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Claim This Profile — Free →Common questions about Twyford Solar & Electrical Bundaberg
What areas does Twyford Solar & Electrical service?+
The business is based in Bundaberg and serves the broader Bundaberg region, with reviews mentioning installs in Avoca, Coral Cove, and surrounding areas. At least one review notes the team travelled over an hour each way to complete a job, suggesting they'll cover regional properties outside the immediate metro area. If you're outside Bundaberg proper, it's worth calling to confirm coverage for your specific location.
Who will I deal with during the quoting and installation process?+
Shane typically handles the initial consultation and quote — customers specifically note he's a licensed electrician rather than a salesperson, so he sizes systems based on your actual consumption rather than upselling. Matt Twyford, the owner, is often involved in quoting and personally follows up after installation. On installation day, customers frequently mention Doug for solar work, Jack for air conditioning, and Jaryd for technical follow-through. Tanya manages office communications and is mentioned as responsive and easy to deal with.
Can Twyford Solar handle solar, batteries, and air conditioning in a single installation?+
Yes — combined installs are a common pattern in the reviews. Customers regularly describe getting solar panels, battery storage, and one or more split-system air conditioners installed in a single day by a coordinated team. Some customers have also added EV chargers and switchboard upgrades in the same job. Reviews suggest the team is structured specifically to handle multi-trade days efficiently rather than requiring separate bookings.
What do customers say about Twyford's pricing?+
Multiple reviews describe the pricing as competitive and honest, with several customers explicitly saying the team tried to save them money rather than maximise the quote. One reviewer noted they were 'not out to rip people off like some other operators.' Shane's electrician-led quoting approach is specifically credited for this — a few customers said the system they were sold was appropriately sized for their needs, not inflated. For large jobs like 15kW or 30kW systems, customers reported the final performance matched the expectations set during the sales discussion.
Does Twyford Solar work on difficult roofs or complex installations?+
Reviews mention several challenging jobs the team took on where others declined or struggled — including a steep Avoca roof, an older home where maintaining the property's aesthetic required creative air conditioning routing, and a 15kW system designed across three different roof faces. One customer whose original solar installer went bankrupt mid-job brought Twyford in to complete and redesign the system. If your property has an unusual roof pitch, limited space, or an existing system to work around, it's worth describing the specifics when you call for a quote.