Brush n Broom Cleaning Service
Bob handles carpets, lounges, and mattresses in one visit — and regularly fits in same-day bookings.
Two reviewers, both dealing with full-house vacate cleans, reported that the finished work didn't match what was discussed and required follow-up or a second cleaner; this isn't a pattern across his lounge, mattress, or carpet jobs, which draw consistent praise, but it's worth having a detailed conversation about exactly what's included if you're booking a full exit clean. For straightforward carpet steam cleaning, upholstery, or mattress jobs, the evidence strongly favours a positive experience — ask Bob to walk through the scope line by line before payment if your job involves multiple rooms or surfaces.
Their work
What it's like working with them
Based on a sample of Google reviews (44 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 304 carpet cleanings in Cairns
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Brush n Broom Cleaning Service
Bob — the sole operator behind Brush n Broom — has been running this one-person cleaning operation for around 25 years, and reviewers consistently single him out by name for three things: showing up on time, charging a fair price upfront, and handling surfaces that other cleaners bundle together separately. He covers carpet steam cleaning, upholstered lounges, mattresses, rugs, curtains, and full vacate/exit cleans under one booking, which matters for renters trying to reclaim a bond without coordinating multiple trades. Customers relocating from the Cairns region to Palm Cove have specifically mentioned Bob's willingness to collect and drop keys directly with real estate agents — a practical detail that takes real friction out of vacate situations. His same-day and next-morning response comes up across multiple reviews, making him a realistic option when a clean needs to happen fast rather than at a scheduled convenience. His strengths are clearest on fabric surfaces and exit cleans for residential rentals; on a small number of jobs — particularly full-house vacate cleans — a handful of reviewers found the result fell short of what was quoted, so it's worth discussing scope in detail before work begins.
Best for: same-day carpet and upholstery steam cleaning, rental vacate cleans where flexibility around key collection matters, and multi-surface jobs like lounge plus mattress plus carpet booked in a single visit.
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Claim This Profile — Free →Common questions about Brush n Broom Cleaning Service
What types of surfaces does Brush n Broom clean?+
Bob handles a wide range of surfaces under a single booking — carpets, fabric lounges and sofas, mattresses, rugs, curtains, and dining chairs. Several customers have booked multiple surface types in one visit, which makes it practical for vacate situations where you need everything done at once. He also takes on full house cleans including kitchens, bathrooms, and air conditioning units based on individual review mentions. If your job involves an unusual surface, it's worth calling to confirm directly.
How quickly can Brush n Broom fit in a booking?+
Same-day and next-morning bookings come up frequently in reviews — multiple customers specifically mention calling and getting Bob out within hours or the following morning. He's also noted for flexibility around key handovers, including collecting keys from real estate agents for vacate cleans, which helps when you're not on-site. This makes him a practical option for time-pressured situations like end-of-lease deadlines. That said, availability varies, so calling as early as possible is advisable for urgent jobs.
Is Brush n Broom a good choice for end-of-lease or bond cleans?+
Many reviewers specifically mention using Bob for vacate and bond-back cleans, with several reporting a full bond refund after his work. One customer noted Bob went directly to the real estate agent's office to collect and return keys, removing the need for the tenant to be present. However, two reviewers did report that full-house vacate cleans didn't meet the standard they'd discussed upfront, so it's worth being detailed about what's included before you pay. For carpet-only or upholstery components of a vacate clean, the reviews are consistently positive.
What do customers say about Brush n Broom's pricing?+
Pricing is one of the most frequently mentioned positives across the 41 reviews we looked at — words like 'reasonable,' 'affordable,' and 'great price' come up repeatedly. Bob provides quotes before the job, typically over the phone, which gives customers a clear expectation before he arrives. One customer mentioned he cleaned an ottoman at no extra charge when it wasn't included in the original quote. While a couple of reviewers felt the work didn't match what was paid for, the large majority felt the value was fair or better than expected.
Does Brush n Broom service areas outside Bentley Park?+
Yes — reviews mention jobs completed in Palm Cove and across the broader Cairns region, suggesting Bob is willing to travel beyond his listed suburb. One reviewer specifically notes he travelled to Palm Cove on short notice. Reviews don't specify a maximum travel distance or whether a travel surcharge applies, so it's worth confirming your location when you call for a quote.