Soundchoice Steam Clean
Leon personally handles nearly every job — customers track his arrival, get a call after air con cleans, and keep rebooking him for multiple services.
Customers who mention specific services by name, including air con cleans, couch restores after pet damage, and tile cleaning, consistently report that Leon communicated what he found, what he was doing, and why. The business has been active for around six years, and recent reviews average noticeably higher than earlier ones, which is worth noting if the older complaints give you pause. One practical tip: confirm the exact scope of what's included in writing before the job starts — a small number of reviews describe disagreements about whether a specific component was part of the quoted service.
Their work
What it's like working with them
Based on a sample of Google reviews (71 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 304 carpet cleanings in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Soundchoice Steam Clean
Leon runs Soundchoice Steam Clean as a multi-service residential cleaning operation out of Bentley Park, covering far more ground than a typical carpet cleaner — reviews mention carpet and upholstery steam cleaning, air conditioner servicing, tile and grout cleaning, leather lounge restoration, roof and driveway pressure washing, and mattress cleaning, making it genuinely useful as a single-tradie solution for property maintenance. Leon is the face of every job and the name customers mention repeatedly — he's praised specifically for explaining what he's doing during air con cleans, providing live tracking notifications before arrival, and following up by phone after jobs to confirm everything is working. The team has a particular track record with heavily soiled soft furnishings — multiple reviews describe couches written off by pet hair, deep staining, or years of use that came back looking new, including leather lounges and cream fabric that reviewers expected to replace. For landlords and property managers, the business has handled end-of-tenancy carpet cleans, mould identification and removal, roof cleaning on investment properties with photo updates for remote owners, and air con servicing coordinated through real estate agents. Pricing is consistently described as competitive or the cheapest quoted in Cairns, and the team has repeatedly rescheduled at short notice to accommodate urgent jobs. Recent reviews over the past couple of years trend noticeably higher than earlier ones, suggesting the operation has sharpened since it started.
Best for: pet-damaged carpets and couches that need restoring rather than replacing, air conditioner servicing with explanation and follow-up, and property managers needing a single operator for multiple cleaning tasks across carpet, tiles, and exterior surfaces.
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Claim This Profile — Free →Common questions about Soundchoice Steam Clean
What areas does Soundchoice Steam Clean service?+
The business is based in Bentley Park and multiple reviews reference jobs in Cairns and surrounding suburbs. Reviews don't specify exact boundary suburbs, so if you're outside the immediate Cairns area it's worth calling Leon directly to confirm whether he covers your location.
Can Soundchoice Steam Clean handle heavily pet-damaged furniture and carpets?+
This is one of the more consistently praised aspects of the business. Multiple customers describe carpets and couches soiled by dogs and cats — including deep staining and strong odours — that came back looking and smelling new after the clean. One reviewer specifically said she'd expected to replace her carpet and rug before Leon's team restored them. It's worth describing the condition of your furniture or flooring when you enquire so Leon can set accurate expectations before booking.
Does Leon clean air conditioners as well as carpets?+
Yes — air con servicing is one of the most frequently mentioned services in customer reviews, alongside carpet and upholstery cleaning. Customers describe full internal and external unit cleans, drain flushing for leaking units, and Leon explaining what was found during the service. Several reviewers booked him for air cons and then added carpet or couch cleaning on the same visit.
What do customers say about pricing?+
Pricing is mentioned positively in a large share of reviews, with several customers specifically noting Soundchoice quoted lower than other Cairns operators — one reviewer cited being $120 cheaper than the next quote. The business is also mentioned as flexible on timing and willing to accommodate urgent bookings. To avoid any misunderstanding, reviews suggest confirming exactly what's included in your quote before the job begins.
Is Soundchoice Steam Clean suitable for rental property cleaning and end-of-tenancy jobs?+
Several reviews come from landlords or property managers, including end-of-tenancy carpet cleans, mould detection and removal, and air con servicing coordinated through real estate agents. One remote investor noted Leon sent regular photo updates during a roof clean on their investment property. If your job is being organised through a real estate agency, it's worth looping Leon in directly on any specific requirements to ensure the scope is clearly agreed.