Moore Solutions
Craig personally handles every install and stays available after the job — a pattern that runs through years of Cairns customer reviews.
That level of after-sales contact is rare enough that several reviewers specifically contrasted it against other Cairns security installers who disappeared once payment cleared. Craig runs this as a solo operation, so your experience is entirely shaped by one person — that's a strength when the person is this well-reviewed, but worth factoring in if you need parallel jobs done simultaneously or have a very tight schedule. If you're weighing up DIY wireless cameras or cheaper quotes from others, ask Craig to show you a side-by-side comparison of image quality — multiple reviews mention he demonstrates this difference directly, and customers who've made the switch consistently say the gap is obvious.
Their work
What it's like working with them
Based on a sample of Google reviews (102 total)
“ensuring that all cables were concealed neatly and the work area was left clean”
What they help with
Based on what their customers hired them for
How they stack up
Context from 357 security & cctvs in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Moore Solutions
Craig Moore is the sole operator behind Moore Solutions, personally handling every job from initial property assessment through to post-installation training — which means the same person who quotes your job is the one on your roof running cables. His primary focus is CCTV camera systems and full security packages for both homes and businesses in and around Cairns, with a clear emphasis on wired, professional-grade equipment over the consumer wireless cameras you'd find at a hardware store. Customers who've switched from brands like Arlo or had bad experiences with other local installers specifically call out the step-up in image quality — crystal-clear footage in both daylight and low-light conditions — as the most immediate difference. Beyond cameras, Craig also handles alarm systems, fleet GPS display screens, TV and Foxtel connections, antenna repairs, and home networking, making him a practical first call for a range of tech installs. His working style is methodical: he assesses the property, explains placement rationale, conceals cabling neatly, and then walks clients through the system and app before leaving — a detail that comes up repeatedly from customers who describe themselves as 'not tech-savvy.' After-sales support is a genuine differentiator here — multiple reviews describe Craig responding to questions by phone, email, or return visit without charging for the follow-up, and one customer notes he even remote-accessed their system via TeamViewer within five minutes of an after-hours email.
Best for: homeowners wanting professional-grade wired CCTV rather than DIY wireless cameras, businesses needing security systems installed around operating hours, and anyone who's had a frustrating experience with other local security installers and wants clear system handover with genuine after-sales support.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Moore Solutions
Does Moore Solutions handle both home and business security installations?+
Yes — Craig installs systems at both residential properties and commercial premises, including retail businesses, holiday complexes, industrial sites, and workshop facilities. Reviews from business clients mention that he works around other trades and accommodates tight timeframes, which matters if you're trying to minimise disruption to operating hours. For larger commercial jobs he's also described conducting thorough site assessments and presenting multiple system options before quoting. If you have a multi-site requirement, reviews note he's completed installations across more than one location for the same customer.
What areas around Cairns does Craig service?+
Craig is based in Mooroobool and services the broader Cairns region. Reviews mention jobs completed across Cairns suburbs and surrounding areas. If you're outside the immediate Cairns metro area, it's worth contacting him directly to confirm whether your location falls within his regular service zone, as reviews don't give a precise boundary.
What do customers say about pricing compared to other Cairns security installers?+
Multiple reviews describe Craig's pricing as fair and competitive, with one customer noting he offered better camera systems at a better price than other quotes received. A few reviewers specifically mentioned that the quality of equipment justifies the cost compared to hardware store alternatives. Craig provides detailed written quotes upfront, so customers know exactly what they're getting before committing — reviewers consistently say the final bill matched what was quoted with no surprises.
Does Craig provide support after the installation is complete?+
After-sales support is one of the most frequently mentioned strengths in reviews. Customers describe Craig answering questions by phone and email, using remote desktop tools to resolve technical issues, and returning on-site when needed — often at no additional charge. One reviewer noted he responded to an email within five minutes and resolved a modem issue remotely the same day. This pattern holds across reviews spanning multiple years, suggesting it's a consistent practice rather than a one-off.
Will I have full access to my security system, including passwords?+
Yes — Craig hands over full ownership of the system including admin passwords and remote access credentials at the end of every install. This came up directly in reviews from customers who had previously dealt with other installers who retained password control and charged fees for basic access. Customers confirm they can view live and recorded footage remotely via their phones using the app Craig sets up and walks them through during the handover.