NSTA CAIRNS PTY LTD – Security, First Aid, RSA & Investigation Training
Mel is named personally in the majority of reviews for adapting her training style to suit each individual student.
The accredited first aid and security courses draw repeat customers and employer referrals, with several reviewers noting they've sent teams through NSTA rather than a larger provider. The review pool is relatively small at 29 total, so there's limited data on edge cases like scheduling delays or cancellations — worth a direct conversation if timing is critical for your licence application deadline.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 357 security & cctvs in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About NSTA CAIRNS PTY LTD – Security, First Aid, RSA & Investigation Training
NSTA Cairns is a registered training organisation delivering security licensing, RSA, investigation, and first aid qualifications from Cairns North — with a particular focus on hands-on, accredited courses for people entering or refreshing their skills in the security industry. Melaine (Mel) is the standout face of the business: reviews repeatedly credit her with deep industry knowledge, a calm and approachable teaching style, and a genuine willingness to work through individual learning needs, including students who struggle with learning difficulties or exam anxiety. Where many training providers run impersonal classroom sessions, Mel is consistently noted for adapting her delivery to how each student actually learns — a practical differentiator for those who've found group training intimidating in the past. The business also offers remote and online course components, which customers mention as a lower-pressure way to complete theory work at their own pace while still having direct access to support. NSTA appears to serve both individuals gaining their first security licence and teams requiring refresher or upskilling courses, with several reviewers noting that employers have sent whole crews through. For anyone working in or entering the security sector in Far North Queensland, the training here connects practical accreditation with genuine mentorship rather than just ticking compliance boxes.
Best for: individuals entering the Queensland security industry and needing initial licensing qualifications, workers requiring accredited first aid or CPR certification, employers arranging group refresher training for security teams, and students who need a flexible or supported learning environment.
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Claim This Profile — Free →Common questions about NSTA CAIRNS PTY LTD – Security, First Aid, RSA & Investigation Training
What types of courses does NSTA Cairns offer?+
NSTA delivers training across four main areas: security licensing, RSA (Responsible Service of Alcohol), first aid and CPR, and investigation qualifications. Customers mention completing initial licences as well as refresher courses for existing industry workers. The business also appears to offer flexible delivery including online or at-home theory components, which several reviewers specifically praised. If you need a specific unit or combined qualification, it's worth contacting them directly to confirm current course availability.
Who delivers the training at NSTA Cairns?+
Melaine (commonly called Mel) is the primary trainer and appears to be the business owner. She is mentioned by name in the large majority of reviews, with customers consistently crediting her with strong industry knowledge, a patient teaching approach, and the ability to adjust her delivery style to suit different learners. A broader team is also referenced in reviews, suggesting additional staff support for larger group bookings.
Is NSTA Cairns suitable for someone who struggles with formal study or has a learning difficulty?+
Based on the reviews, yes — this is one of the more distinctive aspects of the business. At least one reviewer with a learning difficulty specifically noted that the at-home study option and direct access to Mel for support made the process far less stressful than group classroom settings. Multiple other reviewers mention that Mel adapts her teaching to how individual students learn best, rather than delivering a one-size-fits-all session. If this is a concern for you, it's worth mentioning it when you make contact so they can tailor the approach from the start.
Can NSTA Cairns train a whole team or group?+
Several reviewers indicate they either sent their team through NSTA or intend to, suggesting the business regularly handles group and corporate bookings. One reviewer working as a dog handler noted an ongoing professional relationship with Mel for team training needs. Reviews describe the booking and organisation process as smooth and easy to manage, including for repeat or refresher sessions. Contact them directly to discuss group scheduling and any bulk pricing arrangements.
Is the training accredited and recognised for licensing purposes?+
Reviews consistently describe the courses as accredited, and several customers mention completing the training specifically to obtain or renew their security industry licence in Queensland. The business is GST registered and operates as a formal company, which is consistent with the requirements for a registered training organisation. That said, if you need confirmation that a specific unit code meets the exact requirement for your licence application, verify this directly with NSTA and with Queensland's relevant licensing authority before enrolling.