Steadfast Security Consultants
Stijn's team is named by multiple customers for staying engaged long after installation day — a pattern that stands out in this trade.
Stijn is named repeatedly as the person setting scope and managing expectations, with Max and the broader team praised for the physical installation work. One reviewer mentions a decade-long relationship with the business, which in a market where trades businesses frequently turn over is a meaningful signal of reliability. With roughly 17 years of operation and zero negative patterns across the sample, the main thing to verify before booking is whether they cover your specific suburb, as they're based in Smithfield but serve the broader Cairns region.
Their work
What it's like working with them
Based on a sample of Google reviews (20 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 357 security & cctvs in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Steadfast Security Consultants
Stijn leads Steadfast Security Consultants alongside his sons — reviews consistently map him to the design and consultation side of jobs, with Max and the broader crew handling installation. That family-business dynamic shows up in how jobs are run: customers mention being walked through exactly what cameras are being placed and why before work begins, then getting a full operational briefing before the team packs up and cleans the site. With roughly 17 years in the trade and a GST-registered company structure, they serve both residential and commercial clients — reviews reference hotel CCTV systems, business premises, and private homes, suggesting genuine range rather than a narrow niche. Pricing feedback across the sample leans clearly competitive without the quality tradeoffs some customers note with cheaper operators. Where Steadfast appears to stand out most is in the post-installation relationship: multiple customers flag that their support continued well after payment, and one reviewer notes a 10-year ongoing relationship with the business. For homeowners in greater Cairns who want a security system designed specifically for their property rather than a templated off-the-shelf fit, this consultancy-led approach appears to be their core differentiator.
Best for: residential CCTV installs where you want a system designed around your property layout, ongoing commercial security management for hospitality or business premises, and homeowners who want a team that provides clear operational walkthroughs and genuine after-sales support.
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Claim This Profile — Free →Common questions about Steadfast Security Consultants
What areas does Steadfast Security Consultants service?+
Steadfast is based in Smithfield, QLD and reviews reference work across the greater Cairns area. One reviewer specifically calls them the best security business in the greater Cairns region. If you're outside that catchment, it's worth calling to confirm coverage before requesting a quote — reviews don't mention servicing beyond the Cairns region.
Does Steadfast handle commercial security jobs, or are they focused on homes?+
Both. Reviews in the sample include a hotel CCTV system, business premises, and private residential properties — so they appear comfortable across property types. Stijn is named in reviews as the person who tailors the consultation to the client's specific needs, whether that's a single-home setup or an ongoing commercial arrangement. At least one business client mentions receiving fast quotes and excellent post-installation support on an ongoing basis.
What do customers say about Steadfast's pricing?+
Pricing feedback across the 17 reviews we analysed is consistently positive — phrases like 'most competitive,' 'very reasonable prices,' and 'priced well' come up multiple times. No reviewer raises concerns about cost. That said, pricing will depend on the scale and complexity of your system, so getting a tailored quote is the right first step — reviews suggest Steadfast turns quotes around quickly.
Who will actually show up to do the work?+
Stijn is named most frequently across reviews and appears to lead consultations and oversee installations. His son Max is also named by multiple reviewers as part of the installation crew. Reviews describe the team as professional, courteous, and thorough — including cleaning up the site before leaving and walking customers through how to operate the system before they go.
What happens if I have questions or issues after installation?+
Post-installation support is one of the patterns that comes up most clearly across the review sample. Multiple customers specifically note that Steadfast's service didn't stop once they'd been paid, and one reviewer mentions a 10-year ongoing relationship with the business. If continued support matters to you, it's worth asking Stijn directly what their process is for follow-up queries and warranty work so you know what to expect.